Quality Control Technician

Position Summary

The Quality Control Technician is responsible for ensuring that all Breitling timepieces leaving the workshop fully meet the job card, brand standards, technical specifications, and customer expectations. This role acts as the final quality control before delivery, confirming that all functional, aesthetic, and customer-specific requirements have been completed accurately and consistently. The position plays a critical role in protecting brand integrity, reducing rework, and delivering an exceptional customer experience.

• Perform comprehensive final quality control inspections on mechanical and quartz Breitling watches prior to release.
• Verify correct completion of all technical interventions in accordance with Breitling specifications, service guidelines, and quality standards.
• Conduct functional checks including (but not limited to): timekeeping performance, power reserve, chronograph operation, calendar functions, and winding/setting performance.
• Perform aesthetic inspections including case, bracelet, dial, hands, crystal, crown, pushers, and overall finishing quality.
• Confirm water-resistance testing results and documentation.
• Ensure all customer-reported issues, service requests, and special instructions have been fully addressed prior to watch release.
• Validate accuracy and completeness of service documentation, QC records, and system entries.
• Identify discrepancies, incomplete repairs, or quality risks and escalate them promptly to the Workshop Manager or Technical Leader
• Adhere strictly to all Breitling policies, procedures, and technical guidelines.
• Ensure compliance with safety, security, and handling standards for our timepieces.
• Promote and uphold Breitling brand values, craftsmanship standards, and customer-centric culture.
• Perform additional reasonable duties as required by the Workshop Manager to support workshop operations.
• Participate in training, quality initiatives, and audits as required.

• Self-motivated and well organized
• Understanding of customer expectations / requirements
• Able to manage targets, priorities and deadlines
• Excellent motivational and communication skills
• Able to work in a team environment
• Proactive problem solving
• Basic computer skills
• Good levels of concentration
• Good eye/hand coordination
• Trained watchmaker
• High School education or equivalent

Note:
This job description is not exhaustive and may evolve over time to meet the changing needs of the business.

• Medical, Dental, and Vision benefits
• FSA & HSA
• Group life insurance and disability benefits
• Paid parental leave and adoption support
• Wellness and Vision reimbursement
• Retirement Savings Plan (401k) with company match
• Paid Time Off
• Education Assistance
• Employee Assistance Program
• Employee Discount

The work environment characteristics described here are represented of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to hold, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20-40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Breitling is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy or any other legally-recognized protected basis prohibited by applicable law.