Registered Nurse (RN) Case Manager

Registered Nurse (RN) Case Manager

Job Type: Full-Time | Variable

Your experience matters

Highpoint Health Winchester with Ascension Saint Thomas is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. The RN Case Manager joins our team to help make communities healthier.

• The RN Case Manager monitors and manages patient care to promote continuity of care, optimal patient outcomes, patient satisfaction, cost efficiency, and compliance.
• Consults regularly with nursing staff and the multidisciplinary team to evaluate patient status and appropriateness of care, including admission, length of stay, transfers, and discharge.
• Monitors patient and family satisfaction; responds to questions and complaints from patients, families, and payors.
• Leads and coordinates discharge planning, including patient transfers to other facilities and referrals to community resources; provides discharge education.
• Performs chart reviews to identify and address issues related to service delivery, patient outcomes and satisfaction, compliance, cost, and reimbursement.
• Communicates effectively with providers, payors, and ancillary services to remove barriers and ensure timely care progression.
• Accurately documents case management activities, plans, and outcomes.
• Participates in performance improvement and required continuing education.
• Supports department operations by working alternate shifts/units as needed; may be assigned on‑call.
• Performs other duties as assigned.

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package with company match.
• Employee Well‑being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

• Current Tennessee or compact state RN license.
• Associate’s degree from an accredited nursing school; BSN preferred.
• AHA Basic Life Support (BLS) certification within 30 days of hire.
• Critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Ability to work in a stressful environment and take appropriate action.
• One-year previous experience preferred.
• Licensed Registered Nurse with the State of Tennessee or a licensed Registered Nurse from a Compact State with the proper Tennessee paperwork filed within 30 days of hire.

EEOC Statement

Highpoint Health Winchester with Ascension Saint Thomas is an Equal Opportunity Employer. It is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.