Entry Level Admin

Mortgage Support Associate (MOSA)

Position Target

Start Date:

7/21 (Contract to Hire).

• Training
  
  Hours:
  
  8:00 AM – 4:30 PM CST/EST (respective time zone)
• Shift: 8:00 AM – 4:30 PM CST/EST (respective time zone)
• Hybrid:
  Winchester, VA (on site 3 days per week, any days; onsite required during training).
• Note:
  
  No time off in the first 6 months.

Supports mortgage loan processing by pulling data, completing orders, and communicating with vendors and internal teams. Provides foundational experience to advance into administrative and broader home lending roles.

• Pull tasks requesting data and documents for mortgage loans and complete the orders, follow‑ups or other actions necessary to complete the order.
• Maintain written and verbal communication with vendors and employees.
• Ensure a high level of attention to detail to complete orders.
• Create initial disclosures for applications that meet requirements.
• Review purchase contracts to ensure compliance.
• Assist in other mortgage processes and collaboration within Home Lending.

• Attention to detail and strong communication skills.
• Experience with document review or similar background is a plus.
• Ability to work flexible days on site for the hybrid schedule.
• Basic mortgage or financial industry knowledge a plus.

Pay: $16.50 per hour; $24.75 overtime.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) retirement plan – pre‑tax and Roth options available
• Life insurance (voluntary life and AD&D for employee and dependents)
• Short- and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee assistance program
• Pay‑only time off (PTO, vacation, sick leave)

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the ordinance, for all positions located in the city and county of San Francisco, qualified applicants with arrest and conviction records will be considered.

Massachusetts Lie Detector Law:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Use of Artificial Intelligence:
The employer may use AI to support hiring processes, but final decisions are made by the hiring team.

Final date to receive applications:
July 3, 2026.