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Mortgage & Member Services Specialist II
Job in
Winchester, Frederick County, Virginia, 22603, USA
Listed on 2026-06-18
Listing for:
Navy Federal Credit Union
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Bilingual, Customer Service Rep
Job Description & How to Apply Below
Navy Federal Credit Union is seeking a Member Service Representative to address inquiries and provide information on mortgage products and services. This role requires excellent customer service skills, active listening, and the ability to adapt to various systems.
Located in Winchester, VA, this position supports members in a structured contact center environment, ensuring optimal experiences through effective problem resolution and service delivery.
The role may require managing complex customer inquiries and providing tailored solutions to fit member needs.
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