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Customer Specialist
Job in
Winchester, Frederick County, Virginia, 22601, USA
Listed on 2026-06-19
Listing for:
Carmax
Full Time
position Listed on 2026-06-19
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Carmax - 351 Crossover Boulevard - Responsibilities:
Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications;
Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to buyers;
Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation;
Perform cosmetic inspections to ensure vehicles meet Car Max Quality Standards;
Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer-focused experience
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