Special Assets Manager

Responsibilities

• Develop and implement strategies for collections and special assets.
• Align departmental goals with organizational objectives.
• Lead a high‑performing team with a focus on accountability and continuous improvement.
• Oversee collections of delinquent accounts and restructuring of troubled credits.
• Manage disposition of special assets including non‑performing loans, foreclosed properties, and repossessed collateral.
• Supervise valuation, impairment analysis, and timely disposition of non‑performing assets.
• Create and update policies and procedures for collections and special assets.
• Ensure compliance with laws, regulations, and internal risk standards.
• Coordinate with legal and compliance teams to minimize legal exposure.
• Represent the organization in audits, regulatory exams, and external reporting.
• Monitor performance metrics and analyze portfolio trends.
• Prepare executive‑level reports on collections, recoveries, and reserves.
• Develop early warning systems for credit deterioration.
• Establish and track KPIs for collections and asset recovery.
• Recruit, mentor, and train collections and asset management staff.
• Provide ongoing training to ensure adherence to best practices and regulatory standards.
• Act as escalation point for complex or high‑value recovery cases.
• Collaborate with senior leaders across Credit Risk, Lending, Legal, and Operations.
• Ensure seamless integration of collections and asset management strategies.
• Manage relationships with external vendors (e.g., collection agencies, law firms, appraisers, auctioneers).
• Maximize asset recovery and control costs.
• Lead or support M&A due diligence, portfolio sales, stress testing, and crisis response to credit events.
• Drive innovation in recovery strategies using technology, automation, and analytics.

• Education:
  
  Bachelor’s degree in finance, Business Administration, Accounting, or related field required. Master’s degree or advanced certifications (e.g., CPA, CFA, CFE) strongly preferred.
• Minimum of 7–10 years of commercial credit, collections, or special assets experience.
• Prior experience managing criticized/classified credits and complex loan workouts required.
• Supervisory or leadership experience preferred.
• Strong knowledge of commercial lending, loan documentation, and collateral structures.
• Working knowledge of bankruptcy, foreclosure, and collections law.
• Ability to analyze financial information and assess borrower viability and repayment capacity.
• Strong judgment and decision‑making skills in high‑risk situations.
• Excellent communication skills, with ability to present clearly to senior management and the Board.
• High level of organization and attention to detail.