Cardiac Device Technician

Description

Winchester Cardiology and Vascular Medicine is seeking a Cardiac Device Technician to join our growing practice. This role offers a unique opportunity to work at the forefront of cardiac rhythm management in a collaborative, patient-centered environment that values expertise, innovation, and professional growth.

As a Cardiac Device Technician at WCVM, you will play a vital role in supporting our electrophysiology and cardiology teams by managing pacemaker and automatic implantable cardiac defibrillator (AICD) technologies across multiple platforms. You will work closely with providers to ensure accurate device interpretation, timely clinical insights, and exceptional patient education – both in person and through remote monitoring solutions.

• Warmly greet patients and escort them to examination rooms to ensure a welcoming and efficient experience.
• Demonstrate comprehensive knowledge of cardiac device technical processes and equipment for all major manufacturers, including St. Jude, Medtronic, Boston Scientific/Guidant, and Biotronik.
• Interrogate and reprogram cardiac devices and generate detailed reports for provider review.
• Ensure accurate documentation of patient assessments and clinical/technical management in the electronic medical record (EMR).
• Provide device education and training to patients and caregivers.
• Maintain familiarity with insurance guidelines and billing codes related to device services.
• Oversee management of remote monitoring equipment and accessories.
• Coordinate patient enrollment for home monitoring across all device platforms.
• Manage urgent and non-urgent remote monitoring alerts promptly and effectively.
• Serve as a liaison between patients and device representatives regarding device performance, inquiries, and complaints.
• Communicate effectively with physicians, co-workers, and patients.
• Foster a collaborative and supportive team environment within the device clinic.
• Participate in training initiatives to ensure efficient operation of the device clinic.
• Adhere to OSHA and HIPAA regulations to maintain patient safety and confidentiality.
• Perform additional tasks or services directed by the physician or administrator to support the team and ensure high‑quality patient care.
• This position may include travel to Winchester Cardiology outreach offices located in Martinsburg, WV, and Front Royal, VA, to provide cardiac device support.
• Perform triage and wound checks (If Licensed Practical Nurse or Registered Nurse, although not required for the position), and applicable responsibilities, including:
• Collaborating with physicians to determine appropriate care plans.
• Assessing and managing post‑device implant wounds, including staple/suture removal, dressing changes, hematoma management, and photo documentation in EMR.
• Completing accurate wound documentation in Excel and Epic.
• Scheduling follow‑up appointments and recording vital signs.
• Providing clinical direction within the nursing scope of practice.
• Delivering patient education and instructions.

• Monday through Friday, 8:00 AM to 4:30 PM.

• Affordable Health Coverage – Choose from medical, dental, and vision insurance plans with low premiums. We also offer medical insurance options at no cost to the employee.
• Generous Paid Time Off (PTO) – Accrue 3+ weeks of PTO per year.
• Paid Holidays & Extra Time Off – Receive 7 paid holidays and 2 additional half‑days.
• 401(k) Retirement Plan – Receive an annual 3% employer contribution to your 401(k), regardless of whether you contribute.
• Exclusive Employee Perks Program – Access savings on thousands of items, including concert tickets, amusement parks, travel, retail discounts, and more!
• Supplemental Health Coverage – Additional coverage options are available to customize your benefits package and provide extra financial protection.

• High school diploma or equivalent.
• Current Practical Nurse (LPN) license or Registered Nurse (RN) license in the state of Virginia preferred but not required.
• Specialized training or certification in cardiac device technology (e.g., IBHRE or equivalent) preferred.
• BLS Certified or ability to obtain certification within…