Health Care Support Worker

Health Care Support Worker

The closing date is 08 March 2026

To provide physical and psychological care to service users in accordance with the specified plan of clinical care and in line with the recovery model to service users who live in any part of the catchment area.

To carry out duties as designated by the team leader.

To provide support to the person responsible for the clinical care of the service user.

To accurately record service user information.

To provide support to relatives/carers.

Please note you must have a full UK driving licence and access to a vehicle for work purposes.

• Work under the direction and supervision of qualified staff.
• To be able to undertake specific therapeutic roles with service users that may include but is not limited to Anxiety Management, Graded exposure, Behavioural activation and client centred recovery focussed care.
• To provide care for service users as directed by the CCO.
• To give and receive clear messages by telephone and or personal contact.
• To identify and provide the necessary physical care to service users to help them complete daily living activities such as personal hygiene, diet and fluid intake, clothing and laundry, maintain personal environment, maintaining rest, sleep and activity and physical observations.
• To act in a manner to respect customs, individuality, values, sexuality and spiritual beliefs actively supporting the individual to fulfil these.
• To identify and provide social activities, emotional support and stability to service users to ensure effective engagement whilst maintaining professional boundaries.
• To contribute and be actively involved in the assessment, planning, implementation and evaluation of care.
• To provide escort duties to the service user under the direction of a qualified team member.
• To create and maintain professional supportive relationships with all members of staff with other professionals and agencies to enhance recovery.
• To carry out observations as per individual care plans and service user needs in line with Trust policy.
• To participate and where required facilitate therapeutic and social engagement group work.

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined‑up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community‑based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person’s care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute‑level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson’s Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone – if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team – detailed in the advert.

The Trust will seek to resolve this issue wherever possible.

We are happy to talk…