Business Systems Analyst IV; Procurement Systems

Overview

To coordinate and conduct highly complex procurement system analyses and function as a technical lead for Navy Federal's Procurement Department who will interface with Navy Federal's Enterprise Technology Services Department.

To analyze business and technical needs to develop and implement solutions that leverage systems and processes with a broad degree of latitude. Works with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using expert knowledge of the organization's technology infrastructure and procurement software applications, assist the business to implement strategic vision through technology.

Considered a key stakeholder/key contributor on highly complex systems projects and project teams. To oversee/direct full lifecycle project implementation. To exercise expert technical knowledge of all phases of applications systems analysis.

• Strong functional and technical knowledge of procure to pay systems with prior experience in leading system deployment, such as Ivalua, Oracle, People Soft, Coupa, Workday, Ariba etc.
• Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics for procurement systems
• Lead research, design, and implementation of AI agents across enterprise platforms, including Oracle ERP, Ivalua, and Microsoft Copilot, to automate business processes, enhance decision making, and improve user experience.
• Uses elicitation techniques to gather information at the right level of detail and scope to represent all the stakeholder's needs
• Analyze, define and document technical design for data, workflow, logical processes, interface with other systems, internal and external controls and output
• Identifying business requirements (e.g., needs, objectives, functions, features, input and output)
• Develop, recommend and document adjustments to workflow to streamline processes
• Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensure compatibility
• Develop and maintain an understanding of procurement industry standards, best practices, business processes and technology to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards
• Involved in cross-organizational task groups concerning new automated systems, products and/or services
• Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production
• Interact with end users in problem resolution efforts
• Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified
• Implement new/enhanced products, services and/or operational changes
• Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects
• Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems
• Interpret results of analysis, present recommendations, alternatives and implications
• Serve as resource for the resolution of complex and/or unique problems
• Lead, guide and mentor less experienced staff
• Write requirements and define workflow for business owner projects
• Serves as change management lead; apply change management principles and knowledge to develop strategies including organizational assessments, stakeholder analysis and change roadmaps and plans
• Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure
• Ensure preventative, detective, and corrective controls are properly identified and documented
• Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions
• Lead user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results
• Apply and communicate changes and new trends in systems/technology
• Represent the business unit in identifying, analyzing and communicating system solutions
• Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
• Research emerging technologies and recommend solutions that align with business goals
• Monitor performance of systems to ensure continued systems efficiency
• Collaborate with key partners in development and delivery of solutions
• Perform other duties as assigned

• Extensive technical experience in implementing, configuring procure to pay systems including but not limited to Ivalua, Oracle, People Soft, Coupa, Workday, Ariba, etc. Familiar with sourcing, contracts, third party risk, vendor…