Intern - Year Round; Business Intelligence Analyst

Overview

To gain valuable insight into Navy Federal's business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem solving abilities. Provide professional execution of day to day tasks and special projects while working within established standards, policies and procedures.

This is a year-round, Full or Part
-Time, flexible internship based on school schedule.

Our Digital Analytics Department is focused on delivering actionable insights to support our mobile app and online banking operations. We perform analysis that help business and app developer teams enhance user experience and optimize performance.

We are seeking a motivated and talented year-round intern to join our growing team. This role involves working with senior team members, department leaders, and business units to support research and development efforts using digital and financial data. You'll help explore and summarize data to enhance our business intelligence, generate insights into customer digital behavior, analyze mobile app and website usage trends, and examine customer sentiment.

A requirement of this position is you must be currently enrolled in college level courses or a degree‑seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the "Intern Proof of Enrollment" section of the application.

• Perform research and exploratory analysis on competitive intelligence and emerging trends in mobile banking domain involving quantitative and/or qualitative analysis
• Explore datasets with existing available technologies and tools
• Write code in SQL or Python to summarize and analyze data
• Group data, assess trends, and analyze and interpret results with some complexity
• Develop data dictionaries and STTM documentation to improve data usability
• May leverage data science techniques such as logistic regression, machine learning, or forecasting for more advanced insights
• Collaborate with business intelligence and data science team members
• Participate in team project planning and Agile/Kanban stand‑ups
• Utilize effective written and verbal communication to document and present findings
• Perform other duties as assigned

Required Qualifications

• Must be pursuing a degree from an accredited college/university
• Strong knowledge of data gathering, compilation, data management
• Knowledge of statistics and data science use cases
• Ability to learn and use data and cloud environments such as Azure and Databricks
• Technical writing skills
• Communication and data storytelling presentation skills of technical material
• Ability to collaborate and build relationships
• Effective organizational, planning and time management skills
• Ability to work independently and in a team environment

• Programming abilities in SQL, Python, R, or similar languages in data exploration, data preparation, modeling, prediction, and statistical analysis
• Area of academic study in analytical discipline such as economics, finance, data science, statistics, mathematics, or degrees in similar quantitative fields

• Monday - Friday, 8:00AM - 4:30PM (Part-Time at least 20 hrs/week)

• 820 Follin Lane SE Vienna, VA 22180
• 141 Security Drive Winchester, VA 22602

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medical accommodations or by calling  This team cannot provide any information on job postings or application status.

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive.

You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.