Computer Technician SBO

Computer Technician I – 12 Month (SBO)

Frederick County Public Schools Information Technology Department, Winchester, Virginia

Starting Date: Jul 1, 2026

• High school diploma with emphasis in computer related courses.
• Experience in troubleshooting, diagnosis, and repair of technology devices and peripherals.
• Experience with Chromebook diagnostics and repair and help desk software.
• Working knowledge of computer and networking software including Microsoft and other web‑based enterprise software.
• Knowledge of Microsoft directory services, Google administration, and wireless connectivity.
• Must possess a motor vehicle record allowing placement on FCPS Approved Driver List.
• Ability to communicate and collaborate well in a team environment.

Essential duties are interpreted as being descriptive and not restrictive in nature. Other duties may be assigned.

• Provide efficient and effective technical support and service with a strong customer service focus.
• Inventory hardware using enterprise software, including working with user uploads and scanning equipment.
• Perform work utilizing help desk software, prioritize help desk tickets, and close tickets in an efficient and timely manner.
• Track, coordinate, and maintain system fixes, enhancements, and upgrades.
• Install and maintain hardware and software.
• Travel daily to several locations to provide technical support and deliver equipment.
• Provide appropriate instruction for the proper use of hardware or software when needed.
• Additional duties as may be assigned.

Administrative Support Grade C7b Salary Scale (credit is based on years of full-time experience in a related position).

Full time / 12 months / 245 days

$41,123 to $67,712 per year

Full-Time

This position is effective with the  school year.