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IT Help Desk Pro — First-Line Support & ServiceNow
Job in
Winchester, Frederick County, Virginia, 22603, USA
Listed on 2026-07-28
Listing for:
Valley Health
Full Time
position Listed on 2026-07-28
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Valley Health is seeking a Help Desk Specialist to serve as the first point of contact for IT support in Winchester, VA. You will assist end users via phone, email, and remote tools, document incidents and service requests in Service Now, and escalate complex issues following established procedures.
Ideal candidates have a high school diploma (AA in IT preferred) and prior IT/customer service experience. This full-time role offers a comprehensive benefits package and opportunities to Learn
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