Maintenance Supervisor

Overview

The Maintenance Supervisor is responsible for maintaining the physical integrity of the property at all times. This involves ensuring a safe and secure living environment for residents, visitors and staff. The supervisor anticipates, identifies and corrects any problems involving the property and implements procedures to prevent such problems.

The Maintenance Supervisor conducts all business in accordance with Gates, Hudson & Associates, Inc. policies and procedures, state and federal laws including OSHA, ADA, Fair Housing, etc.

• Ensure compliance with procurement policies to include use of approved vendors and contractors in daily tasks and expenditures.
• Assist with the prioritization of capital improvement projects.

• Recruit and recommend maintenance applicants.
• Provide proper technical and policy training along with daily supervision of maintenance technicians.
• Schedule maintenance personnel in conjunction with the Property Manager so that maintenance is available for emergency purposes 24 hours a day, seven days a week.
• Maintain all payroll records and provide payroll information to the Property Manager at specified times.
• Ensure all maintenance employees report in uniform.
• Instruct staff on proper use and guidelines for wearing safety items.

• Meet all reporting deadlines and maintain an activity calendar to ensure routing and preventive maintenance and general tasks are completed.
• Update all logs, manuals and handbooks as requested by Management.
• Provide monthly readings of water consumption under the GHA Energy Management Program.
• Maintain systems for proper security and accessibility of all keys, including master keys, beepers and radio equipment.
• Assist in implementing and maintaining an inventory and stock control system to ensure necessary parts and tools are available for routine maintenance.
• Mark all company-owned equipment and tools with the property name and telephone number.
• Provide instruction booklets on all property tools and equipment.

• Ensure all resident requests and issues are handled in a timely manner and on a priority basis per policy.
• Provide constant follow-up on repair orders, staff and contractual and service requests to ensure all resident situations are resolved.

• Maintain accurate records regarding preventive maintenance, service requests, expenditures and work-in-progress.
• Schedule and perform minor and routine maintenance on all equipment on a regular basis and inspect all tools in excellent condition.
• Implement the preventive maintenance program for subject property’s equipment and tools according to GHA policy and procedure.

• Ensure that the Repair Order System devised by GHA is property implemented.
• Perform spot inspections of completed tickets to ensure quality of workmanship in repairs and clean up for apartments and common areas.
• Oversee the turnover/renovation process to ensure rent-ready apartments for new move-ins and timeliness to reduce vacancy loss.
• Ensure performance of all contractors to contract specifications and advise the Property Manager of any shortcomings.
• Work with contractors to obtain quality performance.
• Conduct regularly scheduled safety meetings with entire staff.
• Maintain thorough knowledge of pertinent laws, EPA and OSHA regulations governing property storage and hazardous materials.
• Promote and implement safety and security measures in property maintenance.

• High school diploma/GED required.
• At least 3-5 years of experience as a Maintenance Technician, preferably in residential property management.
• At least 1-3 years of experience as a Maintenance Supervisor.
• CFC Type 2 or Universal certification required.
• Must be able to perform plumbing, electrical and HVAC repairs, as well as carpentry, locksmithing, painting, dry-wall repair, and snow removal.
• Must be available to handle on-call emergency services as needed.
• Must have personal reliable transportation to respond to on-call emergencies.

Mid-Senior level

Full-time

Management