Art Technician (Evening Shift

Shift Details

Monday
-Friday, 4:15pm-12:45am

Art Technician (Evening Shift)

At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. Our mission is to make framing so delightful, customers are inspired to frame everything they love—big, little and in between. We've framed over three million pieces and counting. We are building a beloved brand, and to be successful, we have to build a great team across a number of disciplines – ecommerce, retail, design, and manufacturing.

We are a consumer business operating online and in our growing fleet of retail stores. We operate multiple manufacturing studios that allow us to deliver a high-quality custom product at an affordable price with a quick turnaround. We exist, grow, and ultimately own the market by delighting customers who trust and value us.

As an Art Tech you will play a crucial role in the custom framing process. You will use custom technology to read and receive orders from our customers and ensure that we have accurate measurements, colour and style selections, and all the information required to create the customer’s vision for their unique pieces. You will be responsible for applying hardware to assembled picture and art frames and responsible for conducting final quality checks to ensure customer satisfaction.

Each order is custom and so you will need great attention to detail since no two pieces of art are alike! Working closely with team members you will collaborate to meet production goals and oversee the entire lifecycle of customer pieces, from work order completion to mounting, assembly, and final quality control. Your duties include securely affixing paintings, photographs, or prints onto support surfaces for framing, as well as meticulously assembling various components of the artwork.

We stand behind our work, we sweat the details, and we strive for continuous improvement every day. We’re proud to frame the things you love, and show pride in our product and craftsmanship.

We are creative and solution-oriented, flexible, and proactive. We adapt and act quickly, embracing an environment of constant change.

We embrace challenges with creative solutions and we know that collaboration is the only way to succeed. We set big goals and keep raising the bar together.

We take personal responsibility for delivering successful outcomes, not just completing tasks. We ensure every handoff is clear, complete, and sets the next teammates up to succeed.

We search everyday for opportunities to make our product and experience special. When you are building a business where every piece is priceless, making it special is core.

We are building a product and a business that are built to last. We work every day to build lasting relationships within our team and with our customers.

• Document customer framing preferences that are special to each order including how the customer envisions their final product look.
• Input measurements accurately, ensuring compatibility of art and the customers' selections of frames and mount boards.
• Support mat orders as needed and cross-train to support framing and mounting processes.
• Escalate questions or concerns regarding customer artwork or orders by working with our customer experience team and leadership team.
• Prepare and mount art pieces according to customer specifications to help make customers' visions come to life.
• Assemble fine artwork pieces meticulously, adhering to stringent quality standards and precise measurements.
• Review work orders, utilize specific mount types, and execute precise mounting procedures.
• Use hand tools and computer systems for documentation and application.
• Handle delicate components and ensure quality assurance of each art piece.
• Trim surrounding materials with precision to protect customer artwork using appropriate tools and methods.
• Leverage visual-spatial skills for aesthetically pleasing presentation of final products.
• Meet production and quality goals to support…