Quality Assurance Supervisor

Job Description

This position is responsible for maintaining and improving the quality system, data analysis, customer interface, quality practices, and continuous improvement activities. The Quality Supervisor will report to the site Quality Manager and work closely with functional area leaders, quality staff, corporate support teams, and production team members. This position will serve as the Backup SQF and ISO Practitioners, as well as lead Quality Systems initiatives for the department.

The role will also focus largely on documentation management.

• Interviewing, training of Quality Team employees, placing, assigning and directing work, appraisal performance, rewarding and disciplining employees, addressing complaints and resolving problems.
• Ensuring company and customer quality and food packaging safety requirements are met.
• Participating in the review of manufacturing and testing of new product to ensure quality requirements are fulfilled.
• Designing and implementing process capability studies, as required to qualify products.
• Providing guidance in the implementation of testing procedures to ensure quality requirements are met.
• Tracking root causes of quality issues, coordinating corrective actions, and implementing appropriate adjustments using established systems.
• Facilitating performance metrics systems and presenting them to management groups.
• Interfacing with customers, vendors, 3rd party assessors and applicable regulatory agencies.
• Ensuring proper usage and calibration of measuring devices (ie: calipers, gages, etc.).
• Directing employees engaged in inspection and testing activities to ensure control over materials and products, including responsibility for the data collection systems.
• Responsible for sanitation and good manufacturing practice compliance.
• Facilitating continual product safety in accordance with SQF standards through administration of compliance status to food safety requirements.
• Supporting and providing guidance for systems as defined by ISO 9001, including documented procedures, audits and programs.
• Facilitating teamwork focused on quality, operational improvement, and customer satisfaction.

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please read the "Know Your Rights:
Workplace Discrimination is Illegal" poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224‑313‑7000 and let us know the nature of your request and your contact information.

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• Medical, dental and vision plans
• Flexible time off, starting at 80 hours paid time per year for full‑time salaried employees
• Company‑paid holidays starting at 8 days per year and may vary by location
• Wellbeing program & Employee Assistance Program
• Health Savings Account/Flexible Spending Account
• Life insurance, AD&D, short‑term & long‑term disability, and voluntary benefits
• Paid Parental Leave
• Retirement Savings Plan with company match
• Tuition Reimbursement (dependent upon approval)
• Discretionary annual bonus program (initial eligibility dependent upon hire date)