Quality Assurance Supervisor

Job Description

Position is responsible for maintaining and improving quality system, data analysis, customer interface, quality practices, and continuous improvement activities. The Quality Supervisor will report to the site Quality Manager and will work closely with functional area leaders, corporate support teams, and production team members. The Quality Supervisor will also be responsible for managing the Quality Assurance Technicians across all shifts.

• Implement statistical based problem-solving methods using Six Sigma practices, root cause analysis, and corrective actions.
• Monitor process capability thru statistical analysis of lab data and make recommendations for changes to product specifications.
• Determines quality improvement parameters by identifying statistical methods relevant to manufacturing processes.
• Supports process and test method validation activities by developing and executing protocols for new or existing processes.
• Develops and implements methods and procedures for disposition of nonconforming material and ensures that effective root cause analysis is conducted; tracks implementation of corrective/preventive actions.
• Interfaces with customers and vendors to provide technical support for our products and assures quality of incoming materials.
• Supports research and development and manufacturing departments to ensure successful transition of products and processes from design to production.
• Evaluates and introduces new measurement techniques to increase repeatability and reproducibility.
• Serves as part of the ISO and SQF Audit Teams as well as maintains the Compliance Calendar.
• Prepares reports by collecting, analyzing, and summarizing data.
• Compiles and writes training material and conducts training sessions on quality activities.
• Meets/exceeds quality metrics and goals of claims vs. sales.
• Effectively interacts with all internal functional job levels and with external agencies and resources in order to maximize the effectiveness of the quality assurance program.
• Supports and maintains a culture of continuous improvement, quality, high performance and process excellence.
• Other related duties as assigned.
• Accepts responsibility to comply with all safety, quality, customer, ISO, SQF and any other regulatory requirements. And has the authority to report concerns that could impact these requirements or suggest areas for improvement.

It is very crucial that the candidate possesses a strong Quality Assurance background in Manufacturing. SQF, ISO, HACCP experience is required.

• Direct and oversee the work of Quality Technicians.
• Ensure that projects are completed on time, within budget, and to the required standard.
• Monitor progress and quality of work, and provide feedback and direction to team members.
• Liaise with other departments, managers, and clients as necessary.
• Perform regular audits of departments and production lines to ensure they comply with company standards.
• Provide support and guidance to team members to ensure they perform their duties effectively.
• Review employee productivity and performance to ensure they meet clients' requirements or recommend improvements to meet quality standards.
• Plan, schedule, and conduct training sessions for employees on best practices in quality control methods and techniques.

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor's quality, service, and innovation
• Our investors benefit from Amcor's consistent growth and superior returns
• The environment is better off because of Amcor's leadership and products

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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• Medical, dental and vision plans
• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
• Company-paid holidays starting at 8 days per year and may vary by location
• Wellbeing program & Employee Assistance Program
• Health Savings Account/Flexible Spending Album
• Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
• Paid Parental Leave
• Retirement Savings Plan with company match
• Tuition Reimbursement (dependent upon approval)
• Discretionary annual bonus program (initial eligibility dependent upon hire date)