Gift Shop Clerk

As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.

Department VOLUNTEER SERVICES - 208313 Worker Sub Type Per Diem Work Shift Pay Range $17.00 - $20.40

Under the direction of the Gift Shop Manager, the Gift Shop Clerk is responsible for day-to-day activities of the Gift Shop.

Responsible for cash and credit card retail sales transactions using TAM cash register and reconciliation of daily receipts. Responsible for open and close of gift shop as necessary. Responsible for managing customer requests and complaints in a fast an courteous manner. Responsible to order flowers and prepare carnation bud vases and bows for display in flower cooler. Support volunteer operation and provide excellent customer service.

Assist with merchandise control and display as well as gift wrapping items upon request. Assist in maintaining the cleanliness and neatness of the Gift Shop and stockroom. Assist with pricing merchandise and replenishing merchandise as needed. Attend workshops, department meetings and collaborate on special team projects. Answer incoming phone calls, complete phone orders and deliver to information desk. Proficient with the TAM POS (Point of Sale) cash register.

Maintain customer satisfaction by displaying exceptional customer service at all times.

Education High School Diploma or equivalent required. Experience 5 Years preferred.

• Five years of retail experience preferred.

• Must be mature and demonstrate good judgment.
• Must communicate effectively.
• Must be honest and trustworthy.
• Must present a professional image.
• Competent in use of cash register.

FLSA Classification Non-exempt

Physical Demands 6 B Volunteer, Hospitality, Thrift Shop

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U:
  An Incentive-Based Wellness Program
• Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.