Call Center Representative

Honey Car, the Sweetest way to grow your career!

Honey Car is an exciting tech-driven used vehicle dealer. We blend state-of-the-art technology with a service-driven human touch to deliver a unique car buying experience. We aim to ensure that customers are able to purchase vehicles however they choose — whether in-store, at home, or a combination of both.

Through transparent pricing and a seamless online experience, we support customers who want to work directly with our team or complete their purchase independently online.

Honey Car believes that happy employees create happy customers and strives to be a “Best Company To Work For.” If you're looking for an exciting opportunity to help build a company, learn new skills, and continually improve operations, this is the place for you.

Core Values:
Growth Minded – People-Centered – We Own It – Driven For Success

As the Call Center Representative, you will ensure that customers experience The Sweetest Way To Buy or Sell Your Car™ by coordinating appointments for potential customers.

The Call Center Rep must be a technically savvy individual who understands today’s technology and can communicate clearly and efficiently with customers using internet/email, smartphones, tablets, and CRM systems. You will schedule appointments, provide initial vehicle and financing information, and maintain ongoing relationships to encourage networking and repeat business.

This is a fast-paced, performance-driven role ideal for someone who is motivated, organized, and customer-focused.

• Daily training, coaching, and mentoring
• Access to top-tier industry software
• 401(k) Plan
• Medical, Vision, and Dental package
• Long & Short-Term disability benefits
• Life insurance
• Paid training

• Answer customer calls and follow up to establish sales appointments
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
• Provide customers with initial product information and direct them to appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or who have no-showed
• Participate in team and process development sessions
• Maintain positive relationships with teammates, sales teams, and dealership management
• Utilize CRM tracking systems daily

• Previous customer service experience required
• Excellent teammate with a collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer and communication skills
• Valid driver’s license

• $45,000 – $95,000 annually based on performance
• Base pay plus performance-based bonuses
• Earning potential tied to appointments set, show rate, and production

• Day shift
• 5-day work week
• Off Sundays

At Honey Car, we’re not just selling vehicles — we’re transforming the car-buying experience. We combine innovative technology with a people-first culture to create an environment where both customers and employees thrive.

When you join Honey Car, you become part of a team that values growth, accountability, and results. We invest in training, promote from within, and reward performance. If you’re motivated, competitive, and ready to build a career in a fast-growing company, Honey Car offers the opportunity to grow with us and be part of something different.

If you’re ready to deliver The Sweetest Way To Buy or Sell Your Car™ and grow your career in a high-energy, performance-driven environment, we want to hear from you. Apply today and take the next step with Honey Car.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.