Inside Account Manager (48346

Inside Account Manager

Strategic Accounts - Winchester, VA 22602

Looking to start an exciting new career? City Electric Supply (CES) offers excellent career opportunities for people who are friendly and passionate about providing incredible customer service. Benefits include medical, dental, and vision insurance, 401K, paid time off, and internal growth opportunities.

About City Electric Supply

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America.

Our vision is to add 30-35 branches a year, while staying true to our Company values.

Position Summary

The Inside Sales Representative is responsible for supporting customer relationships, generating sales, and ensuring a high level of service within the branch. This role works closely with contractors, electricians, and internal teams to provide product solutions, process orders, and drive revenue growth.

Key Responsibilities

• Build and maintain strong relationships with new and existing customers
• Process sales orders, quotes, and returns accurately and efficiently
• Provide product recommendations and technical support on electrical supplies
• Proactively follow up on quotes to convert opportunities into sales
• Collaborate with outside sales and warehouse teams to meet customer needs
• Monitor inventory levels and assist with stock replenishment
• Handle customer inquiries via phone, email, and in person
• Support branch operations and contribute to overall sales targets

Qualifications

• Previous sales or customer service experience (electrical or wholesale industry preferred)
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Basic knowledge of electrical products (preferred but not required)
• Proficiency with computers and order entry systems
• High school diploma or equivalent (college degree a plus)

Skills & Competencies

• Customer-focused mindset
• Problem-solving and attention to detail
• Team collaboration
• Sales-driven with a proactive attitude
• Time management and organization

What We Offer

• Competitive salary and bonus opportunities
• Training and career development
• Benefits package (health, dental, vision, 401k etc.)
• Opportunities for advancement within the company

• Medical, Dental, Vision Insurance.

• 401(k) company match program.

• Telehealth.

• Short-term and Long-term disability insurance.

• Basic and AD&D Life Insurance paid for by the company.

• Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.

• Employee Assistance Program.

• Mental, physical, financial wellness.

• Auto and Home Insurance discount.

• Paid Time Off and 7 paid Holidays.

• Paid Pregnancy, Parental, and Adoption Leave programs.

• Employee Discount Program.

• Training Programs.

• Internal growth opportunities in a fast-growing company.

• In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.

Supervisory Responsibility

This position has no supervisory responsibilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing. The employee must be able to lift and move items up to 50 pounds.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our…