Customer Solutions Account Manager

• Location 450 Armour Dale,Winchester, VA, 22601,United States
• Base Pay $27.50 - $34.00 / Hour
• Job Category Sales, Customer Service/Solutions, Sales in Manufacturing Environment
• Employee Type FT Non-Exempt
• Travel 5%
• Manage Others No

• Phone

Ashworth, a global company, is the only conveyor belt company that manufactures and services both metal and plastic belting for straight running, turn-curve, lotension, and self-stacking spirals-- offering customers the best solution for their specific requirements. Celebrating over 75 years of revolutionizing the future of conveyor belts, Ashworth continues to lead the market with the most conveyor belt patents in the food processing, can making, and material handling industries.

Ashworth strives to be the premiere employer within our industry and a leading employer within our community.

We want to attract and retain the best associates for our organization, recognizing our success depends on a partnership based on respect, involvement, development, and growth for all our employees.

We are growing and would like to welcome a new colleague in our Customer Solutions Account Manager Position in our Winchester, Virginia, location that can strategically help us to achieve our company goals for future success. We have one full-time position available.

The Customer Solutions Manager Position isresponsibleforselling Ashworthcorporateproductsandservicestoexistingcustomersandfindingnew leads to increase the customer base.

The job purpose is to generate revenue by soliciting and obtaining orders, understanding and interpreting technical requirements, providing technical information to customers, and developing assigned accounts. This specific position will focus on specific territories in the United States.

Thepositionwillreachbusinesstargetsthroughexcellenttelephonesalesandcommunicationskills.

Thisindividualwillalsodevelop hisor her phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers.

Integrity, vision, and passion are essential for this role.

The position will provide various levels of support for Ashworth customers on company products, provides excellent customer service, technicalexpertiseandunderstandingofthecustomer’sexpectations.

Theindividualisexpectedto providetechnicalassistanceforconveyor belt selection,manage asecondaryaccount base,prospectandqualifynewcustomersand help Marketing,Customer Solutions, Engineering, and Finance.

The Customer Solutions Manager Position isconsideredaproductexpertandcanindependentlycombinestrongtechnicalskillsrelevanttothe focus areas, has advanced communication skills and strong knowledge of production processes to facilitate complex customer issues.

The agendaistomaximizethesaleof

Ashworth’sproductsintheU.S, Canada , and Latin America with afocuson

Lo-tension and

Core products.

• Leads,diagnosesandtroubleshootscustomerconcernsfromincomingcalls,providingcustomerswithunderstandingofresolution options or recommended solutions.
• Developaccountsbycheckingcustomers’buying history;cold-callprospectsthataregeneratedbythemselves,internet,trade magazines, trade show follow up or other external sources.
• Uncoversalesopportunitiesbyresearchingandidentifyingpotentialaccounts,solicitingnewaccounts,building rapport,and providing technical information as required. Identify key contacts with purchasing authority and decision makers.
• Cross-sell and up-sell Ashworth belt products and promote Ashworth Factory Service.
  
  Log all sales calls into CRM database. Include Customer equipment information and number of LTS.
• Researchandpenetratealltargetedaccountscurrentlyindesignatedsaleregion,generateinterestand…