Case Manager - per diem

Purpose

This per diem Case Manager will provide orientation, ongoing core services and case management services to refugees, SIV holders and other ORR eligible populations in a timely, appropriate and effective manner ensuring their early employment and self-sufficiency. Proficiency in English and a refugee language is an asset.

• Secures decent, safe, and sanitary housing and furnishes the apartment with food and donated furniture appropriately in preparation for arrival of new clients.
• Meets new arrivals at airport, transports clients to new apartment.
• Provides cultural and program orientation and information to newly arrived clients, including rights and responsibilities, federal and local services and immigrant services.
• Provides on-going case management and services to clients according to the terms of the Cooperative Agreement.
• Refers clients to the local Health Department for the initial Health screening.
• Assists clients in obtaining Social Security cards and other necessary documentation.
• Provides referrals to social service providers and government agencies in coordination with other staff.
• Coordinate with other office staff for medical referrals, English classes and school registration, social service providers and government agencies.
• Transports clients to various appointments to fulfill service requirements.
• Ensures Comprehensive Resettlement and Employment Plan is created in consultation with staff.
• Assists client with filing the AR-11 change of address form and provide counseling for adjustment of status.
• Assists clients with the enrollment in core benefit services including TANF, WIC, SNAP, and health insurance programs.
• Assists males between the ages of 18-24 to file for selective service.
• Collaborates with employment staff to provide employment orientation, job counseling, job placement and training for job placement when needed.
• Provides/arranges language interpretation as needed in the resettlement process.
• Requests payments for direct client assistance & emergency assistance as needed.
• Conducts home visits to clients as required, paying special attention to cases that include minors.
• Coordinates Cultural Orientation class with other staff.
• Documents all service delivery activities as case notes in the client’s case file.
• Writes 30-day reports for clients according to IRP, and RSS guidelines.
• Maintains an orderly case file for each case and fulfills programmatic documentation requirements as agreed upon with the coordinator.
• Assists the Associate Director of Programs and Office Director in preparation of required reports.
• Performs other related duties as requested.

Education:

• Bachelor's degree in human services or a related field.

Experience:

• A minimum of 3 year’s previous work experience in refugee or immigrant-related services, providing familiarity with U.S. refugee and/or immigration issues and terminology.
• A background in case management or human service delivery is desirable.

Other Skills
:

• Must be computer literate, with proficiency in MS Office and internet applications.
• Proficiency in English and a refugee language is required.

Working hours will be dependent on arrivals and up to 25 hours per week.

Background Check requirements:

• The job will require reference checks, standard criminal background checks, and motor vehicle background checks.