Logistics Coordinator

Position Summary

The Logistics Dispatch plans, schedules, and monitors the safe, timely, and cost-effective movement of agricultural, construction, material-handling, outdoor-power, rental, customer, and company-owned equipment. This position serves as the central point of contact among customers, sales, service, rental, parts, branch personnel, drivers, and third-party carriers. The Logistics Dispatch maintains accurate transportation records, communicates changes promptly, resolves delivery issues, and supports a professional customer experience from scheduling through completion.

• Schedule and coordinate equipment pickups, deliveries, transfers, demonstrations, and returns for customers, dealership locations, vendors, auctions, and job sites.
• Prioritize transportation requests based on customer commitments, equipment readiness, driver availability, location, load requirements, and business needs.
• Assign deliveries to company drivers or qualified third-party carriers and provide complete instructions, addresses, contact information, equipment details, and required timelines.
• Track transportation activity from dispatch through completion and communicate status updates, delays, schedule changes, or service concerns to affected parties.
• Confirm that equipment is released and ready for transport, including required inspections, attachments, keys, manuals, fuel or charge levels, and supporting documents.
• Coordinate with sales, service, rental, parts, and yard personnel to ensure equipment is staged safely and accurately for loading or unloading.
• Prepare, collect, review, and retain bills of lading, delivery tickets, inspection forms, freight invoices, proof-of-delivery records, permits, and other transportation documentation.
• Assist in arranging appropriately rated trucks, trailers, permits, escorts, or specialized hauling services for oversized, overweight, or unusual loads.
• Verify carrier qualifications, insurance documentation, rates, and invoices in accordance with company procedures.
• Support compliance with applicable company policies and federal, state, and local transportation and safety requirements; promptly report accidents, damage, unsafe conditions, or documentation concerns.
• Respond professionally to customers and internal team members, resolve routine delivery issues, and escalated significant service, safety, damage, or cost concerns to management.
• Maintain accurate scheduling boards, transportation logs, customer records, and dealership-system entries.
• Review routes, backhaul opportunities, carrier use, wait time, and freight expense to identify practical improvements in service, productivity, and cost control.
• Support driver communication, daily workload planning, and coordination among dealership locations.
• Perform other duties and special projects as assigned to support dealership operations.

• High school diploma or equivalent required; post secondary coursework in logistics, transportation, supply chain, business, or a related field is preferred.
• One or more years of experience in dispatching, transportation, logistics, equipment rental, dealership operations, customer service, or a related environment is preferred.
• Experience with agricultural, construction, material-handling, outdoor-power, or heavy equipment is preferred.
• Working knowledge of transportation scheduling, load coordination, shipping documentation, and basic freight practices is preferred.
• Proficiency with email, Microsoft Office applications, routing or mapping tools, and business-management or dealership software.
• Valid driver’s license and an acceptable driving record may be required based on assigned duties.

• Strong…