Retail Assistant Store Manager

$17.00 to $20.00 per hour.

Commission structure pays you for every transaction you process.

Our retail sales associates can earn up to 8% on transactions, averaging $4.49 per hour on top of hourly rate.

We are seeking an Assistant Store Manager with at least six months of management experience. The role is accountable for day‑to‑day operations, fosters a positive environment, partners with the Store Manager, and drives financial and customer satisfaction goals.

• Facilitate a customer‑centric environment by engaging customers and addressing issues promptly.
• Assist in training Pawnbrokers to meet First Cash standards.
• Recruit and retain top talent via company‑prescribed channels.
• Open and close the store, count cash drawers and merchandise, and enforce asset‑protection procedures.
• Maintain inventory control, property safety, and documentation for customer loans.
• Administer store processes: inventory, loan management, merchandising, presentation, systems, and reporting.
• Analyze financial statements and meet profitability goals.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to safeguard loan quality.
• Complete assigned training and development tasks.
• Communicate mission and profit objectives clearly to employees.
• Stay current on product knowledge.
• Act as manager on duty when Store Manager is absent.
• Perform related duties as assigned.

• Physical ability to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting up to 50 lbs.
• Demonstrated supervisory experience.
• Ability to work with firearms and obtain firearms certification.
• Willingness to assist customers outside building and retrieve items from exterior storage.
• Minimum 18 years of age.
• High School Diploma, GED, or equivalent.
• Ability to work at multiple locations as needed.
• Flexible retail schedule: weekends and holidays.
• Will work 40+ hours per week; hours are not guaranteed.
• Computer literate with POS and office systems.
• Strong multi‑tasking, detail‑oriented, organized, and analytical skills.
• Cash handling experience required.
• Independent work ability with minimal supervision.
• Excellent work ethic and strong business sense.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Earned Wage Access: up to 50% of earned wages, available 2nd day, up to 7 times per payroll cycle.
• Unlimited commission above hourly base rate; commission up to 8% on transactions.
• Paid vacation: 1 week after 6 months, additional week after 1 year, then 2 weeks each anniversary up to 5 years.
• Paid sick/personal: 8 hours after 6 months, 16 hours each anniversary (years 2‑5), 24 hours after 5 years.
• Employee discounts available from day one.
• Tuition reimbursement up to $2,000 per year for full‑time employees meeting requirements.
• Access to 10,000+ discounts through First Cash Perks.
• Auto‑enrollment in First Cash 401(k) after 6 months; 401(k) available to employees 21+.
• First Cash Pet Insurance program access.

Assistant Store Managers can earn between 2% and 8% commission based on gross profit of personal performance.

First Cash Holdings, Inc. is an Equal Opportunity Employer. The company provides EEO to all persons regardless of age, color, national origin, citizenship, disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, public assistance, veteran status, or any other protected characteristic. Reasonable accommodations are provided for qualified individuals with disabilities.