Food and Beverage Team Member

Branch:  Langdale Chase

Location:

Langdale Chase, Windermere
Salary/Benefits:  Competitive Salary with an excellent benefits package and monthly gratuities.
Contract type:  Permanent

Hours:

Full Time
Hours per week:  Various hours available

Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3 and North of England Hotel of the Year.

We are now looking to appoint Food & Beverage Team Members reporting to the Restaurant Manager to deliver a five-star standard service to our guests and ensure the delivering of the highest levels of guest experience, providing warm hospitality and impeccable service. We will happily discuss flexible working options to support with personal life, including rotas to support with school drop off and pick up.
Your day to day;
Providing a high level of warm and knowledgeable hospitality at all times to all guests
Ensuring the implementation of high standards of food and beverage service and high levels of product quality throughout the food service period
Working closely with the kitchen team throughout the food service regarding menu items, speciality menus and special requests
Preparation of the department including laying tables, vacuuming carpets, sweeping floors, polishing cutlery, preparing condiments and garnishes, and preparing coffee
Ensuring the department is set and closed down as per service requirements
Providing effective communication with the reception and reservation teams, ensuring guest requirements are met
Who are we looking for?

You will have worked previously in a similar role and will ideally have worked in a high quality Four-Star or Five-Star hotel, or fine dining restaurant.

You will have a genuine passion for the food and drink industry. You will have exemplary guest service skills, good interpersonal skills, be warm and friendly and have the ability to work well with others to represent the Company and the hotel in a loyal, professional, and knowledgeable manner. You will have a strong work ethic and the ability to multi-task whilst working in a busy and pressurised environment.

In return, we are offering a rewarding role with scope for career progression along with;
Competitive rate of pay, above NLW
Stream - the ability to access up to 40% of your wages as you earn them each week
28 days annual leave (rising to 33 days after 5 years)
Enhanced maternity and paternity pay
Health cash plan with access to discounted perks and high street discounts
Long service awards, including free meals and free stays with your friends or family
Employee Assistance Programme
Discounted accommodation, food, and drink in our beautiful properties
Pension and Life assurance
Bespoke training programmes accessible to all
Apprenticeships available
An engaging & supportive work environment
Langdale Chase is a 5 star hotel on the banks of Windermere. Recognised as the 2024 Countryside and North Hotel of the Year by the Sunday Times, Langdale chase reopened in November 2023 after a sympathetic refurbishment. Guests can enjoy relaxed luxury with luxurious bedrooms and lounges, a stunning panoramic restaurant and an attentive team on hand to help when needed.

Owned by Daniel Thwaites, Langdale Chase is perfect for someone looking for a supportive work environment, who is ready to deliver excellence in one of the Lake District most exciting and stunning hotels.