Room Attendant

Branch:  Langdale Chase

Location:

Langdale Chase, Windermere
Salary/Benefits:  Competitive Salary with an excellent benefits package and monthly gratuities
Contract type:  Permanent

Hours:

Full Time
Shift pattern:  Various
Hours per week:  Various hours available

We are looking for an experienced Housekeeper, reporting to the Head Housekeeper, to deliver an exceptional experience with respect of all aspects of housekeeping and customer service standards to the guests that visit our beautiful property located on stunning Lake Windermere. As Housekeeper you will be responsible for ensuring that the Hotel is cleaned to the highest pristine standard.

Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3 and North of England Hotel of the Year.
Your day to day;
The servicing and presentation of guest bedrooms and public areas to a five star standard
Completing turn down service when required
Working in a neat and tidy manner
Ensuring that any maintenance problems, stock shortages and defects are notified to the Head Housekeeper
Ensuring that the laundry room is tidy and well stocked
Assisting with the sorting of linen and linen porter responsibilities
Reporting and recording any items of lost property
Implementing and maintaining high levels of hygiene, and health & safety in all areas
Who are we looking for?

As an experienced Housekeeper, you will take pride in the delivery of exceptional housekeeping standards and guest service. You will have good previous hands-on experience working in a high quality Four or Five-Star hotel in a Housekeeping role. You will have an excellent eye for detail and a genuine passion for providing warm hospitality, always striving to exceed guest expectations. You will have strong communication skills, a proactive approach and have the ability to work well in a team to represent the Company and the hotel in a loyal, professional, and knowledgeable manner.

In return, we are offering a rewarding role with scope for career progression along with;
Competitive rate of pay, above NLW
Stream - the ability to access up to 40% of your wages as you earn them each week
28 days annual leave (rising to 33 days after 5 years)
Enhanced maternity and paternity pay
Health cash plan with access to discounted perks and high street discounts
Long service awards, including free meals and free stays with your friends or family
Employee Assistance Programme
Discounted accommodation, food, and drink in our beautiful properties
Pension and Life assurance
Bespoke training programmes accessible to all
Apprenticeships available
An engaging & supportive work environment
Langdale Chase is a 5 star hotel on the banks of Windermere. Recognised as the 2024 Countryside and North Hotel of the Year by the Sunday Times, Langdale chase reopened in November 2023 after a sympathetic refurbishment. Guests can enjoy relaxed luxury with luxurious bedrooms and lounges, a stunning panoramic restaurant and an attentive team on hand to help when needed.

Owned by Daniel Thwaites, Langdale Chase is perfect for someone looking for a supportive work environment, who is ready to deliver excellence in one of the Lake District most exciting and stunning hotels.