Office Assistant: Front Office- Per Diem

Job Category:
Administration and Support

Requisition Number: OFFIC
006986

• Posted :
  May 1, 2026
• Part-Time
• On-site

Willimantic Main
1310 Main Street
Willimantic, CT 06226, USA

Job Title:

Office Assistant

Employment Type:

Per-diem, Approximately 15 hours/week

Scheduled

Hours:

Varies, office hours between 8am-8pm

Site

Location:

Front Office Northeast;
Willimantic, CT

Office Assistant

Provides support to staff providing direct care functions with the administrative support team:

• Responsible for appointment scheduling and answering main telephone line in a busy clinic to assist physicians, therapists. Requires extensive contact with clients and staff to coordinate appointments, supervision, and meetings with multiple staff members.
• Greets and checks-in clients for appointments.
• Assists patients with questions and requests.
• Triage clients to handle crisis situations that occur both with clients on the phone and in person. Acts as liaison with doctors and other providers when patient crisis occurs.
• Collects client self-pay fees, co-pays and rent payments.
• Assists new clients who have questions regarding available services. Refers clients to Triage Center or Open Access.
• Schedule Zoom invite for all Virtual visits for Med Providers either remotely or in Telemed rooms
• Schedule Interpreter as requested for Scheduled PE or E/M Visits

Maintains documentation and other methods of communication to maintain quality services:

• Maintains therapist and providers schedule. Responsible for changes to schedule as necessary/assists staff with locating available rooms on short notice.
• Processes all intake paperwork that needs to be reviewed by clinic staff. After paperwork has been reviewed ensures that paperwork is copied, data entered, scanned, mailed and filed, as appropriate.
• Prepares miscellaneous correspondence for clinic staff.
• Prepares records for forwarding to other providers.
• Assists with tracking insurance authorization and preparation of forms.
• Verifies insurance for clients presenting for appointments.

Additional

Duties and Responsibilities:

• Assists with answering of main telephone lines and processing of calls/answers telephone calls from satellite offices when phones are on ‘roll-over’.
• Maintains office in a neat and organized manner, completes filing, faxing and copying requests as needed.
• Maintains petty cash for staff.
• May perform other assignments and duties as area require.

Education:

High School diploma or equivalent required.

Experience:

Previous experience in an office or customer service setting required.

Competitive compensation at $18.00/hr.

Generous Time Off: ample paid time off, including a special day off for your birthday.

Retirement Savings: 403b Retirement Plan.

Education & Tuition Support: tuition reimbursement; professional development programs; student loan repayment assistance; tuition discounts.

Wellness Program: annual wellness stipend;
Calm app subscription; counseling sessions through EAP.

Employee Involvement: leadership luncheons; agency committees.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.