Residential Manager: REST Center

JOB TITLE:

Residential Manager

EMPLOYMENT TYPE: Full-time, 40 hours/wk

SCHEDULED

HOURS:

Monday-Friday 8am-4:30pm

PROGRAM/

LOCATION:

REST Center, Willimantic, CT

PC#: 3174

ABOUT THE PROGRAM:
REST Center

The REST Center is a 24/7 community-based crisis stabilization program that provides a safe and supportive alternative to hospitalization for individuals experiencing mental health and/or substance use-related crises. The center offers short-term assessment, stabilization, nursing support, brief therapeutic interventions, peer support, medication evaluation, and connection to ongoing community services. Our multidisciplinary team works collaboratively to provide person-centered, trauma-informed, and recovery-focused care.

The goal is to help individuals stabilize, avoid unnecessary emergency department visits or hospitalizations, and successfully transition to the most appropriate level of care.

• Responsible for the overall coordination and operation of the residential program(s)
• Provides a safe and therapeutic environment within the program.
• Works within program policy and guidelines to provide program services.
• Demonstrates an understanding of the treatment of substance use disorders as well as co-occurring disorders relevant to the population served.
• Intervenes in client differences or conflicts in a way to ensure a positive milieu.
• Demonstrates the ability to form and maintain positive and healthy rapport with clients served by building trust and supporting competencies through interest and active engagement.
• Demonstrates an empathic understanding of complex trauma and its effects including abuse and loss.
• Responsible for the supervision of all residential staff as well as completing the scheduling and arranging for program coverage. Responsible for providing medication management as well as training to staff of medication monitoring procedures. Transports clients within the program as needed.
• Documents planned interventions, behavior incidents, and general observations of clients served and assessment of their skills, behavior, and moods in an objective and professional manner.
• Participates in treatment plan meetings and case conferencing. Maintains documentation in compliance with agency and program standards.
• Participates in staff meetings, supervision, trainings, and other meetings as assigned.
• Additional duties as required.

• Participates in the hiring, training, and annual evaluation of an effective, cohesive Residential Aide team.
• Directs and assists staff in crisis intervention as needed.
• Facilitates post crisis response meetings with program staff and clinical program director.
• Orients and trains new program staff.
• Meets with assigned staff for supervision as scheduled, or as needed, and completes annual performance evaluations for assigned staff.
• Facilitates staff meetings in the absence of the clinical program director.
• Coordinates staff training efforts ensuring compliance to program models.
• Works as part of the clinical treatment team to identify client’s needs and strategies to meet those needs.

• Assists Clinical Program Director and/or Program Manager with program budget to maintain fiscal responsibility.
• Responsible for regular review of Program P Card.
• Ensures program compliance with CHR health and safety standards, as well as 1115 waiver, Department of Public Health, The Joint commission, and OSHA standards, regulations, policies, and procedures as applicable.
• Maintains system of 24 hour on-call supervision and shares 24/7 on-call duties with the Senior and/or Lead Residential Aid, and Clinical Director
• Act…