IT Manager

IT Manager Are you an IT Manager looking to make a genuine difference? Join our team at Generations Family Health Center!

Generations Family Health Center, Inc. is a regional community health center covering a 37-town rural region in eastern Connecticut with sites located in Willimantic, Danielson, Norwich, and Putnam. Our dedicated staff provides a full range of primary care services to all ages including medical, dental, and behavioral healthcare, as well as care coordination and community outreach.

Position:
The Information Technology (IT) Manager serves as Generations’ full-time, on-site Information Technology department manager, focused on day-to-day IT operations, staff supervision, helpdesk escalation management, vendor coordination, and equipment and access administration. The IT Manager will also oversee/manage the IT operation and activities including networking, telecommunication and user support activities inclusive of the needs of Generations’ individual departments and programs. This role will also oversee/manage activities including network, internet and email administration (both in-house and with contractors), network engineer and security management, hardware/software purchasing in conjunction with Senior Management, site maintenance and troubleshooting, consulting liaison to vendor technical support, and hardware/software installation and diagnosis.

This role will provide overall systems maintenance and upgrades to all computer systems at all sites. The IT Manager also contributes to short-term technology planning, supports budget development, and ensures alignment of IT operations with organizational priorities, while escalating enterprise-level strategy and policy decisions.

Required Qualifications:

Associate or bachelor’s degree in Information Technology, Computer Science, or related field (equivalent experience will be considered)
Minimum 5+ years of IT experience, with at least 3+ years of supervisory experience

Healthcare IT experience

Experience coordinating with external service providers

Strong troubleshooting, communication, and organizational skills

Experience with helpdesk ticketing systems, asset management, and user access administration

Preferred Qualifications:

Experience with :

Network administration and infrastructure

Microsoft 365 / cloud environments

Endpoint management and patching tools

Supporting EHR systems and healthcare applications

Backup and disaster recovery solutions

Cybersecurity tools and frameworks

Telecom experience

Knowledge of NIST/HIPAA/HITECH compliance requirements and healthcare data security standards

Familiarity with clinical workflows and HIPAA requirements

Generations Family Health Center offers attractive and competitive compensation along with an excellent, comprehensive benefits package.

Salary Scale: (based on a full-time schedule)$90,000.00+ (commensurate with experience)
Benefits:

Medical, dental, vision, and life insurance coverage

FSA and DCAP availability
403(b) retirement savings plan with employer contributions5+ weeks paid time off per calendar year

Nine paid holidays

Employee Assistance Program Additional Information:

Location:

Willimantic, CTOn-Site Presence:
On-site at Generations’ locations, must be able to transport self within the region

Reports to:

CIOInterested candidates should submit their resumes for consideration by applying directly online. Rewarding Careers Page: http://(Use the "Apply for this Job" box below)./opportunities

Generations Family Health Center, Inc.,ATTN:
Human Resources
40 Mansfield Ave, Willimantic, CT FAX:  EMAIL: hrCLOSING DATE:
Candidate screening will begin immediately until filled.

Generations Family Health Center is an equal opportunity employer and does not engage in discrimination, show preference, or permit harassment.

EOE
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