Fire Sprinkler Lead Technician

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best‑in‑class fire protection and life safety company.

Through superior customer service and technical expertise, we have developed long‑standing relationships with the leading businesses in our markets.

We are a full‑service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems.

Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands.

Impact Fire has deep experience supporting many industries including retail, healthcare, education, and restaurants.

Today, we operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA.

At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire.

Our cohesive team spirit and customer service‑oriented culture are expressed in all that we do.

We operate with the belief that every team member plays a critical role in our success.

We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.

• Competitive compensation
• Pay is on a weekly cycle, every Friday
• Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
• Company paid short and long‑term disability
• Immediately vested in our 401(k) company match
• Full‑time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long‑term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
• Exceptional guidance and support from our managers
• Collaborative culture & environment
• Robust training opportunities with company reimbursement upon achieving required licensing
• Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
• Opportunity to work alongside some of the best talent in the fire protection industry

We seek a self‑motivated, customer service‑oriented lead technician. The ideal candidate will be organized, professional, and a good communicator. Ability to use software‑based technology for paperless documentation. Establish a rapport and build positive relationships with our customers.

• Responsible for NFPA 25 inspection/testing of water‑based fire protection systems.
• This position is for a service technician and fire protection system inspection/testing specialist.
• Service, maintenance, and repairs of water‑based systems.
• Minor modification and retrofit of fire sprinkler systems.
• Backflow preventer inspection, testing, and repairs.
• Responsible for identifying NFPA compliance issues and preparing remediation recommendations.
• Working as a team player with field and office staff to provide the highest standard of customer service and quality work.
• Performing visual inspection of systems, disabling horn & strobes, and alerting alarm companies and central monitoring services and fire department.
• Complete job paperwork in a timely manner and submit electronically.
• Report critical deficiencies and impairments to deficiency coordinator and branch manager.
• Prepare detailed labor, material, and equipment list needed for all repairs, service and maintenance work.
• Work with highest level of safety.
• Complete all Impact Fire safety testing requirements.

• Plan, organize, and gather materials and equipment for vehicle and jobs to perform work in an efficient manner.
• Work efficiently and utilize resources to complete jobs in a timely manner.
• Keep work vehicle clean and organized.
• Schedule routine maintenance of vehicle when needed.

• Will be on 24 hours call for one‑week periods in a rotation with other lead technicians. This will be responding to confirm service calls within 30 minutes of receiving the call/text from Impact/Academy dispatch or via…