Store Dispatcher II

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3 days ago Be among the first 25 applicants

Dispatches and plans local deliveries to wholesale customers in a timely and efficient manner. Coordinates deliveries to all wholesale customers while providing leadership and direction to a team of delivery drivers. Serves as the link between assigned accounts, the store, and the drivers to ensure maximum service and high performance standards.

• Customer satisfaction
• Deliveries completed

The primary responsibilities for this position include:

• Manage the annual store audit process, aligning tasks with the company mission and vision.
• Assign drivers to deliveries considering product, customer locations, and timing.
• Track drivers' progress along their routes.
• Balance workloads, break times, and customer needs when assigning drivers.
• Check drivers’ in/out times and record data for analysis and efficiency improvements.
• Address and resolve customer requests or complaints.
• Act as a driver during peak delivery times if needed.

• High School Diploma or equivalent work experience.
• 1-2 years experience in retail automotive service, preferably in parts departments or related fields.
• Enjoy working in a fast-paced environment; competitive yet calm under pressure.
• Proactive attitude with strong communication and leadership skills.
• Analytical, organized, with problem-solving skills and customer focus.
• Ability to handle multiple tasks and urgent issues.
• Capable of understanding part numbers and line codes for proper parts delivery.
• Ability to stand and walk for extended periods.
• Able to lift and move parts/boxes up to 60 pounds.
• Valid driver’s license required.

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GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Retail