Dispatcher, Customer Service​/HelpDesk

Overview

At Aiello Home Services, we recognize that great dispatchers are the backbone of a smooth-running operation. If you’re detail-oriented, thrive in a fast-paced environment, and want to be part of a company that truly values its team, this is the opportunity for you!

Why Choose Aiello?

We offer more than just a job—we offer a career with a company that’s been trusted for over 90 years. As a family-owned business, we value work-life balance, long-term growth, and supporting our employees every step of the way.

What you can expect:

• Competitive pay: $18–$22 per hour, plus performance-based bonuses
• Generous paid time off
  , including holidays and even your birthday
• Full benefits package
  , including medical, dental, vision, short-term disability, and 401(k)
• Paid training to set you up for success

As a Dispatcher, you’ll be responsible for coordinating service requests, prioritizing urgent calls, and ensuring technicians have accurate job details
. You’ll update customers throughout the day, maintain organized records, and help create an outstanding customer experience.

• Strong communication skills, both verbal and written
• Proficiency in logistics and dispatching
• Competence in using multi-line phone systems and data entry tools

• Competitive pay: $18–$22 per hour, plus performance-based bonuses
• Generous paid time off, including holidays and your birthday
• Full benefits package, including medical, dental, vision, short-term disability, and 401(k)
• Paid training to set you up for success

Aiello Home Services is an Equal Opportunity Employer. AA/EOE.