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Customer Service Manager: Lead Thriving Call Center Team

Job in Windsor Locks, Hartford County, Connecticut, 06096, USA
Listing for: Aiello Home Services
Full Time position
Listed on 2026-09-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Manager: Lead a Thriving Call Center Team

Aiello Home Services, based in Connecticut, is seeking a dynamic leader for the Customer Service team. The role focuses on guiding reps to handle calls effectively and meet ambitious call and sales targets while maintaining a high standard of customer satisfaction.

The ideal candidate will coach, script, and train staff to convert calls into booked appointments, monitor performance, and drive targeted growth in a fast-paced environment.

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