Customer Account Specialist

Customer Account Specialist

Location:

Windsor Locks, CT

Job : #72063

Pay Range: $28-33 AN HOUR

12 MONTH CONTRACT

Job Description Management of Repair Purchase Orders

from a diverse range of Commercial and/or Military Airline customers. Responsibilities include initial acknowledgement, quoting, shipment and invoicing of customer orders, as well as managing contractual requirements. This includes asset reporting, customer service level/on-time delivery, turn time penalty avoidance and reporting. This position requires effective interaction with various functional groups

including Manufacturing/Quality Engineering, Program Management, Shop Supervision, Shop Technicians, Customer Support Managers and Field Service Representatives, to convey customer requirements and monitor/communicate delivery performance. Extensive customer liaison on a variety

of issue related to assigned orders is required. Must be able to consistently perform assigned duties in self-directed, timely manner. Position also requires periodic scheduled participation on A.O.G. (Aircraft on Ground) Response Team (after-hours), holidays and weekend support.

Education/

Certifications:

Associates Degree in business or related field Bachelor's degree preferred Experience/Qualifications; 3- 5+ years' work experience, preferably experience dealing with Aerospace customers. The ability to communicate well both verbally and in writing is essential. Knowledge of CORE tools, prior experience with SAP, administration of contractual terms and/or bilingual skills would represent a definite plus. Customer Service, SAP, MS Office/Suite

US Citizen and US Person

Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law

Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here:
Applicant and Employee Notices.

Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at