Sr. Mgr. DT O2C Functional Analyst; Hybrid

Overview

We are hiring an ERP Business Analyst – Order to Cash (O2C) to help drive our Collins Process & Systems Transformation program. The program will harmonize key business processes, associated tools, metrics, and reporting across the company, enabling the migration of capabilities into standardized ERP systems and customer‑related applications. Collins has chosen SAP’s S/4

HANA to enable our future ERP system and is now entering the initial blueprinting, build and support phases.

• Successfully deliver each phase of the program:
  Blueprint, Build, Testing, and Cutover & Hypercare.
• Support the end‑to‑end O2C process areas including Inquiry and Quotation, sales order processing, Delivery, Billing and invoicing, credit management, Accounts Receivable and integrations.
• Collaborate with business, digital, and cross‑functional teams to understand requirements and guide effective use of the ERP system.
• Design and implement solutions that leverage S/4
  
  HANA, enhancing workstream processes in line with Collins operating model and industry best practices.
• Create innovative solutions to support digital and business strategies and common design aspirations.
• Evaluate bolt‑on application options and recommend based on functional requirements and industry best practices.
• Assist data and process teams with data mapping activities and testing.
• Document solutions, including configuration documents, process flows, and data policies.
• Deliver functional specifications for forms, reports, enhancements, conversion programs, integrations, and workflows within scope.
• Travel expectations: 25‑50%.

• Typically requires a university degree and minimum 10 years of relevant experience or an advanced degree with minimum 7 years of experience.
• Must be authorized to work in the U.S. without sponsorship now or in the future.
• Minimum 7+ years’ experience in SAP systems with Order to Cash expertise; bachelor’s degree in computer science, technology, engineering, mathematics (STEM), or equivalent combination of work experience and schooling.
• Strong understanding of digital O2C processes such as quotes, contracts, sales orders, returns, delivery, shipping, pricing, billing finance, EDI, and customer applications. Ability to translate business needs into system requirements and process improvements.
• Experience with SAP system configuration, data management, and reporting capabilities.

• Experience on large, complex A&D enterprise projects or similar regulated, large organizations.
• Excellent verbal and written communication skills.
• Demonstrated skills in creative thinking, problem solving, and decision‑making.
• Ability to prioritize and meet deadlines for multiple projects.
• Strong organizational and project management skills.
• Experience in problem solving, change management, or process planning involving senior leadership.

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan with employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student loan repayment program.
• Life insurance and disability coverage.
• Optional coverages: pet insurance, home and auto insurance, additional life and accident insurance, critical illness, group legal,  protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption assistance.
• Autism benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons child and elder care services.
• Teladoc Medical Experts second opinion program.
• And more!

This role is a U.S.

-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.