Operations Lead

Who We Are

Quest Global delivers world‑class end‑to‑end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi‑dimensional approach enables us to solve the most critical and large‑scale challenges across the aerospace & defense, automotive, energy, hi‑tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all.

If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

• Maintain a culture of safety, quality, and compliance as a top priority
• Leverage exceptional written and verbal communication skills, in partnership with the Program Managers to ensure effective internal and customer communication on manufacturing plans and operational performance
• Drive rapid closure to issues as they arise, including quality, supply, and operational excellence issues
• Partner with site operations to develop strong inventory strategies and production schedules based on demand, lead time, capacity constraints, inventory targets, and materials availability
• Accelerate proactive efforts to get in front of future risk to operational performance
• Facilitate burndown of SRI (Supplier Request for Information) and FAI (First Article Inspection)
• Support LTB or material substitution activities to ensure component availability
• Provide inputs into the SIOP process
• Support the Product Line Teams in driving rate readiness assessments, identifying gaps, and driving action plans to maintain production capacity (labor, equipment, tooling) in alignment with the long and short‑term demand

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience
• Experience in Quality, Operations, or Supply Management including new product introduction
• Experience with SI&OP (Sales, Inventory and Operations Planning) processes
• Customer relationship management skills, with working experience resolving operational challenges
• Experience in application of continuous improvement tools

$38/hour - $41/hour

Compensation decisions are made based on factors including experience, skills, education, and other job‑related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

This role is considered an on‑site position located in Windsor Locks, CT.

• You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
• Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.

Due to the nature of the work, no travel is required.

Due to the nature of the work, U.S. citizenship is required.

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Short/Long Term Disability