Regional Management Director

Overview

Regional Management Director - Hartford, CT
Affordable Housing Expertise Required

Job Summary:

Works within a team and independently to provide senior level technical support to properties with operational, lease-up, and compliance issues. Evaluates properties with operational issues to develop and implement a corrective business plan, and to monitor the progress and effectiveness of the plan. Ensures that the operations of the properties in the assigned area of oversight are in compliance with the standards and expectations of Beacon Residential Management (BRM) and other stated guidelines of Beacon Communities.

Responsible for supporting adherence to BRM standards and property-specific goals for each assignment. Specific assignments and scope of work are identified in writing by the Senior Vice President or Regional Vice President of Property Management. Must be willing and able to travel throughout New York, Connecticut, and Massachusetts.

Reports to:

Senior Vice President, Property Management
Direct Reports:
None
FLSA Status:
Exempt

Location:

Hartford, CT

• Work with Regional Vice Presidents, Regional Property Managers, and property staff to problem-solve operational and/or compliance issues at assigned properties.
• Assist in the evaluation of property operations including policy adherence at assigned properties.
• Make recommendations to Marketing Director, Regional Vice President, Senior Vice President and President.
• Willing and able to travel throughout New York, Connecticut, and Massachusetts.
• Offer support in evaluation, planning and execution of property related activities not limited to property operations, lease ups, compliance, and rent collections.
• Manage property lease-ups, assuring that all regulatory requirements are met and that the lease-up happens in accordance with established marketing schedule, plans and partnership agreements. This may include participation in and reporting for transition meetings.
• Conduct periodic physical site inspections and/or file reviews as requested and make recommendations to BRM regional leadership.
• Provide hands-on training to property staff, as appropriate and necessary.
• Recommend changes at the site level to assure increased effectiveness.
• Maintain knowledge of regulatory compliance for affordable housing programs including, but not limited to HUD financed, Section 8, LIHTC, Bond financed, etc.
• Must be able to complete file certifications efficiently and independently.
• Ensure that positive, collaborative internal and external relationships are fostered and maintained and that requests are responded to in a timely manner.
• Develop and implement innovative and creative operational plans for properties with occupancy issues, recertification issues, A/R concerns and other operational challenges.
• Complete, as requested, front line and day to day activities as outlined in BRM guidelines, applicable regulatory agreements, and other documented guidelines.
• Assess property issues, develop recommendations, and implement corrective measures.
• Define and solve problems.
• Work outside normal business hours to respond to the needs of the properties.
• Comprehend and communicate in the English language both orally and in writing.
• Interpret and understand financial information generated from property management software reports.
• Legally operate a motor vehicle (valid driver’s license).
• Work in a collaborative manner and in a team environment.
• Proficiency with Microsoft Office, Excel and PowerPoint.
• Working knowledge of BRM Standards and model of the BRM Blueprint in practice.
• Treat a variety of people with respect and compassion.
• Always represent Beacon Communities in a professional manner.

• Articulate and integrate Beacon Communities’ mission, cornerstones, and core values into day-to-day work. Recognize diversity, equity, inclusion and belonging as integral components of our culture.
• Hold self and team accountable to fostering and reflecting the core values when working with others and when making business decisions.
• Able to interact effectively with diverse and vulnerable populations who have experienced homelessness.
• Legally operate a motor…