Parking Cashier

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. There’s no fumbling with tickets, machines, apps, or credit cards – you just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Tomorrow, we will power checkout‑free experiences everywhere you go to make everyday living, working and playing remarkable – giving us back our most valuable asset, time.

• Treat each customer with respect and kindness, ensuring each interaction delivers on the SP+ Promise of making every moment matter.
• Be on site every scheduled day, on time, in uniform, and ready to assist customers.
• Count the “bank” of revenue at the beginning of the shift to ensure the starting total is correct.
• Collect cash and/or validations and maintain the security of cash.
• Make change and issue receipts or tickets to customers for each transaction.
• Compute or re‑compute bills from tickets showing the amount due per customer.
• Operate the cash register after time calculation (manually or by machine), calculate transaction cost and display it to the customer.
• Quote prices for parking services for which money is received upon customer receipt.
• Give directions to city locations and assist customers so they reach their destinations easily and efficiently.
• Complete lost‑ticket forms when original tickets cannot be located.
• Resolve customer complaints quickly and efficiently, asking a supervisor for assistance when needed.
• Answer telephone calls in a prompt and courteous manner.
• Maintain cleanliness of the booth and pick up trash in the surrounding area.
• Conduct timely checks to verify that necessary work aids and supplies are located in the booth.
• Verify the log of shift transactions against the “bank” of revenue on hand.
• Compile the “bank” of collected revenue during the day once a predetermined amount has been reached.
• Record amounts received, cars in/out of the facility, cars left in the facility (if applicable) while preparing the shift report of transactions.
• Perform any other duties that may be assigned by the supervisor.

• Education and/or
  
  Experience:
  
  Less than high school education or up to one month of related experience or training or an equivalent combination of education and experience.
• Availability to Work:
  Availability to work 2nd shift, 3rd shift and/or weekends may be required, depending on a location’s hiring needs.
• License Requirement:
  You must have and maintain a valid state‑issued driver’s license, with a current address and acceptable driving record if required to drive a company vehicle or company business.
• Mathematical
  
  Skills:
  
  Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.
• Language
  
  Skills:
  
  Ability to read and comprehend simple instructions, short correspondence and memos; ability to write simple correspondence; ability to effectively present information in one‑on‑one and small group situations to customers, clients, supervisors and other employees.
• Reasoning Ability:
  Ability to apply common sense understanding to carry out detailed but standard written or oral instructions; ability to deal with problems involving a few concrete variables in standardized situations.
• Other
  
  Skills and Abilities:
  
  Ability to use a clock (standard/military time), calculator (optional) or credit card machine to handle transactions; ability to maintain a pleasant manner when speaking on the telephone and with the public; ability to effectively respond to customer problems or complaints.
• Physical Demands:
  Regularly required to sit, use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; occasionally required to walk and sit; specific vision abilities required include close vision.

Salary Range: $17.68/hr

Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long‑term and short‑term disability, life insurance, accident insurance, 401(k) and paid time off.

SP+ is an equal‑opportunity employer committed in policy and practice to recruit, hire, train and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

US-CT-WINDSOR LOCKS