Customer Support

Customer Support as a Retail Pricing Coordinator

We are looking for a highly organized and detail-oriented Representative to support the Merchandising team within a fast-paced wholesale grocery distribution environment.

This role is responsible for maintaining pricing accuracy, supporting customer contracts, processing cost changes, monitoring billing activity, and ensuring product data integrity.

The ideal candidate enjoys working with data, solving problems, and collaborating with both internal teams and customers.

• Manage customer pricing and contract information to ensure accurate and competitive pricing.
• Coordinate vendor and manufacturer pricing updates, including regional pricing structures and customer-specific programs.
• Process cost increases, decreases, promotional allowances, and special pricing agreements.
• Review weekly billing activity related to promotions, flyers, deposits, and gross profit initiatives.
• Investigate and resolve pricing, billing, and item setup discrepancies.
• Respond to customer inquiries regarding pricing, product setup, and contract-related matters.
• Maintain and update tracking tools for new item introductions and pricing changes.
• Analyze reports to identify pricing variances, credit opportunities, and rebilling needs.
• Support Merchandisers with gross profit reporting, merchandising projects, and marketing initiatives.
• Maintain accurate product and vendor information to support operational efficiency and customer satisfaction.
• Must have strong MS Office skills

M-F 7:30am – 4pm or 8am – 4:30pm

$26.50

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work‑related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.

Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.