Trainer, Airport Staff & Aviation Operations

EDUCATION AND EXPERIENCE:

* High School diploma or equivalent.

* Previous airport and/or customer service experience preferred.

* Must be 18 years of age or older.

* Must have a reliable telephone and transportation number.

JOB SPECIFICATIONS:

* Manage the day-to-day operations within the primary area of responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation.

* Ensure implementation of the Safety Management System (SMS)

* Implement safety plan for station

* Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary

* Perform all duties of subordinate employees when necessary.

* Actively participate in the Safety Management System (SMS)

* Train/retrain all personnel in airline procedures, safety procedures, and company policies.

* Maintain good employee relations. Handle employee problems in an efficient and effective manner.

* Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public.

* Adhere to company policies and procedures and participate in achievement of company objectives.

* Monitor employee activity and makes adjustments as needed.

* Handle Off Schedule Operations when Manager is not available.

* Perform other duties as requested.

REQUIREMENTS:

* Motivated leaders who are willing to roll-up their sleeves and work alongside the employees

* 1 year or more of Supervisory experience preferred.

* Operations or Airline experience preferred.

* Excellent communication skills

* Strong computer skills;
Word, Excel, data entry skills

* Flexibility, multitasking and experience working in a changing environment

OB SPECIFICATIONS:

* Manage the day-to-day operations within the primary area of responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation.

* Perform all duties of subordinate employees when necessary.

* Actively participate in the Safety Management System (SMS)

* Train/retrain all personnel in airline procedures, safety procedures, and company policies.

* Maintain good employee relations. Handle employee problems in an efficient and effective manner.

* Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public.

* Adhere to company policies and procedures and participate in achievement of company objectives.

* Monitor employee activity and makes adjustments as needed.

* Handle Off Schedule Operations when Manager is not available.

* Perform other duties as requested.

REQUIREMENTS:

* Motivated leaders who are willing to roll-up their sleeves and work alongside the employees

* 1 year or more of Supervisory experience preferred.

* Operations or Airline experience preferred.

* Excellent communication skills

* Strong computer skills;
Word, Excel, data entry skills

* Flexibility, multitasking and experience working in a changing environment