Data Security Services Compliance Manager; Windsor

Position Overview

Entrust is seeking an experienced individual to support our Data Security Services (DSS) Compliance team, as it relates to leading projects and assessments in support of industry compliance frameworks such as Web Trust for CA (WTCA). This role involves monitoring, auditing, coordinating, and improving compliance processes to mitigate risks and ensure the highest standards of DSS product integrity and safety. The position is part of the Product Management Compliance team responsible for ensuring that the suite of DSS products meets or exceeds industry standards and continues to evolve into best‑in‑class solutions.

• Ensure Entrust’s Public Key Infrastructure Certificate Authority (PKI CA) products meet applicable compliance frameworks, customer contractual requirements, and emerging standards across multiple communities of trust.
• Provide support to keep other DSS products in compliance with applicable frameworks, regulatory requirements, and customer contractual requirements.
• Escalate compliance issues in production service environments to the Entrust Policy Management Authority (EPMA) while maintaining ongoing ownership and supporting PA/EPMA direction through issue resolution.
• Facilitate external auditor engagements, organizing required compliance evidence, scheduling resources, submitting reports, and managing audit timelines.
• Monitor and advise product and development teams on regulatory priorities and emerging PKI use cases from multiple communities of trust (e.g., financial services, healthcare, government).
• Feedback and monitor requirements changes for each community of trust to internal teams, ensuring alignment with Entrust’s compliance strategy.
• Represent Entrust and lead on standards body engagement, as directed.
• Make recommendations and follow up to mitigate compliance risks and drive continuous improvement.
• Oversee and drive end‑to‑end operational security compliance and audit programs for WTCA and other applicable frameworks.
• Review and recommend operational procedures to ensure efficient compliance with all relevant requirements.
• Contribute applicable metrics to product compliance scorecards.
• Facilitate timely identification, communication, and recommended resolution of compliance risks.
• Serve as the internal and customer‑facing subject‑matter expert on compliance frameworks (including WTCA and others).
• Advise customers and internal stakeholders on best practices, compliance, and audit processes across multiple standards.
• Proactively understand control best practices across WTCA and other frameworks and advocate for adoption internally at Entrust.
• Assist with other audits and compliance activities related to DSS product compliance as requested.
• Manage project document repository; maintain strict deadlines and positive vendor/customer relationships.
• Gather feedback from customers, partners, and other external entities and provide that to Product Managers for consideration as possible future service enhancements.

• Associate or bachelor’s degree.
• 5+ years of security compliance or audit experience with various compliance frameworks (e.g., WTCA, Netsec).
• Ability to work in a fast‑paced environment, multi‑task, and prioritize.
• Strong Governance, Risk Management, and Compliance process experience.
• Ability to work cross‑functionally with leaders and team members across time zones and continents.
• Experience with internal controls, risk assessments, business processes, and internal IT control testing or operational auditing.
• Excellent writing, analytical, and problem‑solving skills.
• 10% travel requirement.

• Security clearance or ability to obtain a security clearance.
• Prior experience with one or more of the following frameworks: NIST, FedRAMP, ISO, SOC 2, A‑SIT, Common Criteria, DORA, eIDAS, ETSI, and NIAP.
• Working knowledge of Enterprise Networking concepts.
• Basic project management experience.
• Relevant certifications such as Certified Regulatory Compliance Manager (CRCM) or similar.

Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.