Windsor Police IT Support Specialist

Overview

Join Windsor Police Service as an IT Support Specialist to ensure productive tech operations. Offer vital hardware and software assistance and be the hub for incoming IT requests. As part of the IT helpdesk team, you will interact directly with staff members, providing vital technology support. Candidates must have a community college diploma or a relevant university degree in IT‑related fields.

Strong problem‑solving skills, customer service orientation, and the ability to work independently in a full‑time, in‑office role are essential. Be a crucial part of the WPS team and enhance staff productivity through exceptional IT support.

• Manage incoming IT support requests from staff
• Troubleshoot hardware and software issues promptly
• Provide support for printers, peripherals, and mobile devices
• Implement networking solutions for organizational needs
• Deliver high‑quality customer service to all users

• Canadian citizenship or permanent residency
• 1–2 years of IT work experience
• Basic coding or scripting background (valued)
• Previous helpdesk experience (beneficial)

Candidates must have a community college diploma or a relevant university degree in IT‑related fields. Strong problem‑solving skills, customer service orientation, and the ability to work independently in a full‑time, in‑office role are essential.