Assistant Store Manager - Devonshire Mall; Windsor

Knix is an award‑winning intimate apparel and active wear brand that is re‑inventing intimates for real life. We are looking for an Assistant Store Manager who leads with people first, brings energy to the floor, and helps turn great service into strong results.

• Competitive Pay – Base Salary plus Monthly Bonus, with performance‑based pay increases.
• Health – Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions.
• Generous Discounts on your favourite Knix products and the Gratis Program.
• Savings and Retirement – Company GRSP Program that matches up to 3% of your pay.
• Family – A Parental Leave Top‑Up Program up to 80% of your salary.
• Work Environment – A one‑of‑a‑kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work.
• Career Advancement – Knix keeps growing and we love to promote from within!

• You are a people‑first, sales‑driven leader who empowers and engages teams to deliver strong business results.
• You have a deep pulse on Knix customers, knowing how to attract, engage, and delight them throughout the client journey.
• You are a performance‑driven strategist. You thrive under the pressure of real‑time KPI shifts, pivoting your team instantly to protect sales and maximize productivity during high‑traffic segments.
• You possess a 'go the extra mile' DNA, taking full ownership of the floor's energy and output without being asked.
• You understand fitting room experience firsthand and create an environment where customers feel comfortable, confident, and cared for.
• You thrive in a dynamic, fast‑paced retail environment, thinking on your feet and making real‑time decisions that protect service and sales.
• You are a clear and compelling communicator, translating strategy, goals, and corporate direction into actionable plans for your team.
• You are analytical and adaptable, using insights to adjust coverage, priorities, and execution throughout the day.
• You are passionate about Knix and our mission, leading with energy, resilience, and accountability through change or challenging periods.

• Lead daily team huddles and floor execution, reinforcing sales priorities and building the leadership skills needed to independently drive results.
• Coach, develop, and motivate associates through real‑time feedback and hands‑on floor leadership, strengthening people leadership capability in preparation for full store ownership.
• Lead high‑impact huddles that set a direct, performance‑first tone for the day, ensuring every team member knows exactly how they contribute to the mission through their metrics.
• Balance floor leadership, reporting, and sales execution to support sales planning and a solid customer experience.
• Command the floor during peak segments, instilling a sense of urgency and high‑energy 'bias for action' in your team to convert every opportunity into a win.
• Support hiring, onboarding, and training, building experience in talent selection and development of sales‑driven, customer‑obsessed teams.
• Contribute to store performance and target achievement, using sales, staffing, and KPI insights to make informed decisions and adjust execution throughout the day.
• Takes the lead during high‑traffic periods, confidently leading the floor and making real‑time decisions that protect service standards.
• Champion a comfortable, inclusive end‑to‑end client experience, modelling Knix values and setting the standard for customer‑first leadership.
• Translate priorities into clear, actionable direction for the team, building readiness to independently lead change and drive execution as a future Store Manager.

• Previous experience in a retail lead or management role, supporting a similar‑sized team and store volume.
• Proven ability to lead, coach, and develop teams to drive business results while delivering an exceptional customer experience.
• Experience recruiting, onboarding, and retaining high‑performing teams, consistently meeting or exceeding store KPIs.
• Strong capability to balance floor leadership, reporting, and…