Quotations Specialist; Windsor

Job Summary - Inside Sales

The Inside Sales Representative will be a core member of our Customer Service Sales Team. This position will primarily be responsible for all aspects of our customers’ counter buying experience, including sales, support, quotations, and service.

• Answer and respond to customer requests, including product, pricing, and delivery inquiries.
• Prepare sales quotations, RMAs, and provide detailed information required by the customer that will assist with the sales process.
• Promptly resolve all customer‑service related inquiries.
• Assist and support the coordination of special events and promotions.
• Identify sales opportunities within the assigned geographical area.
• Follow up on opportunities/quotes/proposals with customers and actively seek feedback that will lead to a successful outcome.
• Promote and represent Electrozad Supply through the local business community and industry associations when required (e.g., OEL, MESH, etc.).
• Promote positive relations with customers and vendors.
• Perform other duties as required by the organization.

• Post‑secondary education from a technical program (Electrical, Mechanical discipline) or equivalent experience.
• Previous sales experience in the electrical industry.
• Knowledge of Electrical, Automation, and Instrumentation products.
• Excellent English communication skills (oral and written) with the ability to communicate effectively to key stakeholders.
• Ability to handle difficult situations with diplomacy and respect.
• Ability to set and attain goals clearly and effectively.
• Detail oriented with superior organizational skills.
• Ability to maintain confidentiality of proprietary and sensitive business information.
• Self‑motivated with the ability to manage multiple priorities and meet deadlines.
• Strong computer skills, including ability to work with Microsoft Outlook, Word, and Excel.

• Operation of desktop computer and peripherals.
• Interaction with customers/clients and the public at large.
• High levels of stress and pressure.

We are a proud equal opportunity employer, welcoming submissions from all candidates. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique, are encouraged to apply.

Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.