Intake Specialist; Windsor

Job description:

At Preszler Law Firm, we believe our people, our culture and the way we do business is significant. That's why when we hire; we look for a combination of fit and skills.

We have an exciting opportunity to join as a remote or hybrid Intake Specialist working in the Litigation Department based in Alberta or British Columbia.

• Handle incoming calls from potential clients.
• Evaluate potential client cases to determine if they meet our firm’s case criteria.
• Ensure that client information is properly documented.
• Schedule appointments.
• Perform other job-related duties as assigned.

• Background in sales and/or customer service.
• Highly organized with the ability to multi-task, learn fast, and work in a team environment.
• Strong work ethic and self‑starter, ability to effectively manage multiple priorities and adapt to change within a fast‑paced environment.
• Detail oriented.
• A people person with a friendly and compassionate attitude.
• Exceptional oral and written communication skills with the ability to quickly develop a rapport with potential clients over the telephone or in person.
• General computer and typing skills.
• An interest to help vulnerable people going through a traumatic time in their lives.
• Customer service: 4 years (required)
• Insurance adjusting: 2 years (preferred)
• Law office: 3 years (preferred)
• Case management: 2 years (required)

• Company events
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site gym
• Paid time off
• Work from home

We offer a friendly work environment and a competitive salary. This is a part-time role with the opportunity to work full‑time hours, with work hours in the evening and the weekend with the flexibility to work at the office or remotely.

Job Types: Part-time, Permanent, Evening and Weekend Availability. Must be available during the day on both Saturday and Sunday.

Work Location:

Remote or Hybrid.

We thank all applicants; however, only candidates selected for an interview will be contacted.