Service Writer

Position: Service Writer Needed
Join Brandt's team as a Service Writer in Windsor, supporting our Service Department with customer inquiries and accurate documentation. Play a key role in maintaining effective service operations.

As a Service Writer at Brandt, you will assist the service manager in managing reports and records crucial to our Service Department. Your tasks will include opening work orders, updating customer profiles, and maintaining our service library. This role blends administrative skills and technical understanding, ideal for candidates looking to thrive in a supportive environment.

Key Responsibilities:

• Handle internal and external service inquiries promptly

• Open and manage work orders until completion

• Maintain up-to-date service library materials

• Organize Service Department files and records

• Update customer profiles based on work orders

Requirements:

• Knowledge of office procedures and systems

• Understanding of mechanical/technical terminology preferred

• Basic accounting knowledge advantageous

• Experience with Microsoft Office applications

• High School Diploma or equivalent experience

Elevate your career in service coordination with Brandt by excelling in customer service and documentation management.
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