Customer-Focused Service Manager

Lead the customer service team as a Service Manager with Cintas in Windsor, Ontario. Oversee team performance, customer satisfaction, and sales initiatives effectively.

As a Service Manager, you will directly manage a customer-facing team, focusing on hiring, performance management, and fostering a safe work environment. This role emphasizes resolving customer-related issues, training effective sales techniques, and conducting goodwill visits to maintain high customer satisfaction levels.

Key Responsibilities:

• Hire and manage performance of service team

• Drive resolution of customer-related issues

• Train team members on sales techniques

• Conduct goodwill visits to customer sites

• Support direct reports and make deliveries as needed

Requirements:

• High School Diploma;
Bachelor’s Degree preferred

• Valid driver’s license for regulated vehicles

• Ability to meet physical job requirements

• Experience in industrial sales or customer service preferred

• Compliance with vehicle regulations

Elevate customer satisfaction and team performance under your leadership at Cintas in Windsor.
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