Product Operations Team Leader

Position: Product Operations Team Leader at Indigo
Join Indigo as a Product Operations Team Leader, where you will elevate product management and customer service initiatives. Focus on efficient merchandising and team coaching to maximize sales.

As a key leader in the store, you will direct operations that shape the customer experience and guide the movement of goods effectively. Your mentorship will enhance team performance while influencing a culture of engagement and innovation within the store environment.

Key Responsibilities:

• Direct product flow and visual operations aligned with sales trends

• Manage markdowns and promotional activities for optimal sales

• Provide guidance and feedback to Customer Experience Representatives

• Open and close the store while ensuring sales efficiency

• Prioritize health and safety standards for staff and customers

Requirements:

• 1-2 years in a related customer service or operations role

• Skilled in team leadership and training practices

• Ability to execute plans with agility and good judgement

• Open availability for flexible scheduling

• Bilingualism (French/English) required for positions in Québec

Lead your team at Indigo, driving product success while serving customers with excellence.
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