Regional Director Essex

Overview

Libro Credit Union is growing! Join Libro Credit Union as a Regional Director.

At Libro Credit Union, every employee and every customer are members. Everything we do is about strengthening financial well‑being for a better tomorrow.

As a Certified B Corporation, we use business as a force for good. That means:

• Empowering people to live their most fulfilled lives.
• Supporting businesses and communities to thrive.
• Caring for the planet and economic growth through sustainable practices.

Libro invests in our employees’ development and career ambitions. We value candidates who are accountable, courageous, inclusive, driven to perform and have a passion for supporting people, local businesses, and communities in strengthening their financial well‑being.

We are currently hiring a Regional Director to support our Windsor Essex Region.

The Regional Director is a key leadership role responsible for overseeing the holistic operations, growth, and success of a designated region within Libro Credit Union. The position integrates community engagement, business development, and team leadership to drive a seamless member experience across personal, business, and wealth banking lines.

At the core of this role is an unwavering commitment to accountability, high performance, courage, and an inclusive mindset. The Regional Director will set high standards for excellence, ensuring that their region operates with integrity, transparency, and a focus on continuous improvement. This leader will embody the values of Libro, inspiring teams to embrace a culture of ownership, empowerment, and results‑driven decision‑making.

Success in this role is measured by the ability to seamlessly integrate financial acumen with a deep understanding of market dynamics, team development, and community impact. The Regional Director will serve as a key ambassador of Libro, forging meaningful partnerships that enhance brand presence, ensure exceptional member service standards, and drive business growth.

• Champion a high‑touch, advisory‑driven service model that enhances member relationships.
• Serve as a key community connector, leveraging local economic insights to support regional business growth.
• Promote strong collaboration across business lines, ensuring seamless member experiences for local businesses, including business and personal financial needs.
• Foster cross‑segment cooperation, ensuring integration between personal and business banking teams.
• Resolve and own service issues escalated beyond front‑line teams.
• Provide strategic leadership to Branch Managers, supporting them in managing diverse banking professionals, including Local Business Advisors, Relationship Managers, Wealth professionals, and personal generalist teams.
• Develop a strong culture of accountability, engagement, and performance within regional teams.
• Act as a mentor and coach, empowering leaders and ensuring succession planning across roles.
• Foster an environment of inclusivity, professional development, and continuous learning.
• Structure teams and allocate resources effectively based on Libro’s delivery model, portfolio needs, and market opportunities.
• Lead regional business planning, ensuring alignment with Libro’s strategic objectives.
• Drive growth initiatives by identifying regional opportunities for market expansion and community engagement.
• Leverage financial and community insights to make data‑driven decisions that optimize efficiency, enhance service delivery, and foster a resilient, adaptable team capable of meeting evolving member needs.
• Establish strong partnerships with local economic influencers, businesses, and stakeholders to promote Libro’s brand and community impact.
• Ensure the integration of financial and market data insights into business decisions.
• Maintain oversight of risk management practices, ensuring compliance with internal and external regulatory requirements.
• Support branch managers in effective credit risk management, operational efficiency, and adherence to governance policies.
• Champion smart risk‑taking while maintaining a culture of responsible financial stewardship.

• Passion aligned with Libro’s
  
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