Assistant Resident Manager; Live-In

Site:
Windsor, ON, CA

Requisition

Salary Range: $20,000.00 to $35,000.00 Annually

Responsible for maintaining the physical condition of the property to SKPM standards, responding to emergencies, and operating within our standards of safety, high quality customer service, and efficient operations.

• Thoroughly clean lobbies, laundry room and washroom, hallways (corridors), staircases, elevator cab, garbage chute and garbage rooms, including mopping and vacuuming all floors, runners and furniture using designated chemicals, supplies, and equipment.
• Clean and wipe all windows, doors, trims, baseboards, walls, and floors in common areas, including the tops and interiors of washers and dryers.
• Dust all lobby area light shades, table tops, picture frames, and elevator fans.
• Clean and polish all stainless steel.
• Ensure all suites are thoroughly cleaned when vacated and keep vacated suites well‑maintained weekly.
• Ensure outdoor grounds are free of litter and pet debris; keep all trash/garbage cans empty.
• Ensure indoor/outdoor parking is free of litter and pet debris; keep all trash/garbage cans empty.
• Regularly inspect vacant units to confirm clean, ready condition as directed by the Property Manager.

• Respond to all facility emergencies in a timely manner and submit occurrence reports on the same date if necessary.
• Maintain strong relationships with tenants that reflect admirable customer service.
• Ensure prompt service to tenants and prospective tenants.
• Reasonably enforce the landlord’s rules and regulations.
• Deliver any communication, legal notice, or letter to residents.

• Maintain strong relationships with tenants that reflect admirable customer service.
• Ensure prompt service to tenants and prospective tenants.
• Reasonably enforce the landlord’s rules and regulations.
• Deliver any communication, legal notice, or letter to residents.

• Work in close cooperation with tenants, vendors, contractors, and Manager, Capital Projects.
• On‑call rotation for buildings within area per schedule and respond to emergency within a maximum of 15 minutes.

On‑call schedule:
Monday, Tuesday, Thursday, Friday, every other weekend, and a rotating on‑call schedule.

• Minimum – High school Diploma (Grade 12).

• Preference: 3 to 5 years of technical and practical experience.
• Preference:
  Previous experience as Resident Manager.

• Actively support SKPM’s values of honesty, integrity, trust, and respect.
• Motivated to learn more and grow within this position.
• Looks for ways to improve processes.
• Strong customer service orientation.
• Patient with the ability to listen to others.
• Takes initiative.
• Has a high tolerance to stress.
• Respectful of and compliant with rules and regulations (especially concerning safety).
• Sound judgment and decision‑making competencies.
• Strong planning and organization.
• Attention to detail.

Ability to stand and walk for extended periods; ability to frequently stop, bend, and kneel; ability to lift and move objects up to 50 lbs; work performed both indoors and outdoors in a variety of environmental conditions.

Sterling Karamar Property Management values diversity in the workforce and is an equal opportunity employer. We welcome and encourage applications from people with disabilities and offer reasonable accommodation upon request for candidates taking part in all aspects of the selection process.