Operations Manager for Ferry Terminals

Location: Belle River

Take the helm at our ferry terminals with Bay Ferries and Northumberland Ferries in the Maritime Provinces. We seek an Operations Manager to oversee vehicle and passenger safety while enhancing overall service quality.

In this key role, you'll be responsible for managing all terminal operations, ensuring compliance with safety regulations, and developing systems for operational efficiency. Your ability to lead staff and maintain customer satisfaction will be critical. Familiarity with vessel operating processes will greatly enrich our team.

Key Responsibilities:

• Ensure the highest safety standards for all terminal activities

• Oversee staffing, budgeting, and performance metrics

• Analyze customer feedback to drive improvements in service

• Schedule staff training and manage interviews effectively

• Handle contractor interactions and ensure regulatory adherence

Requirements:

• Excellent communication and leadership skills

• Understanding of terminal operations and technology

• Ability to read and leverage financial reports

• Self-starter capable of minimal oversight

• Flexibility for weekend shifts and travel

Contribute to the safe and efficient operation of our ferry terminals by bringing your management experience to the forefront.
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